exploder3211
Well-known member
- Joined
- Dec 24, 2006
- Messages
- 1,664
Ok, i have to share this.
My partner bought a used 2004 Pontiac Grand Am in late march to replace his dying Dodge Neon. Well it turned into a massive lemon, the dealership we bought it from turned out to be huge sharks. We decided to try and trade it in last week as it was going to cost us a little over $2,000 to fix (massive electrical problems and we thing the transmisson was going). It had been some kind of flood car (we think Katrina) and was not right. After shopping around, we whent back to the dealer i bought my Corolla from.. They did not offer us quite what we wanted for the Grand Am but where willing to bend over backwards to get us into a New Car (not used, but New).. We whent and talked with the bank we had the old car financed through and they also agreed we needed to dump the grand am, and get something else.. We got all the basics in order (bank approvel etc.) and i sat down with the dealer last thursday. Although we wanted a Hyundai Elantra, my partner was not approved for that much (no more than $14,000) and the dealer couldn't come down that far. Next we looked at an Accent Hatchback SE 3 -door for around $14,500... They put some pelimnary numbers together and fired it off to the bank. 45 min. later they came back to me and handed me the keys and said it was ours. They sold us the car for a $11,500 loss (no i am not joking, we saw the computer sheet, it was a $2,300 loss) not including rebates. They wanted us to be happy with our purchase and knew that we needed a new car. They told us they where not in it for the money, rather a life time customer. We walked outta there putting $500 down and a $250 a month payment for 5 years.. They did loose there ass, but they don't care. There where some scratches on the steering column and door they are fixing free.. I can't believe a car dealer of all people would bend over soo much for us. We are thrilled with the little car and they called us twice to ensure everything was alright. Most places told us we where going to need $2000 down to get rid of the grand am.. Not Southern States.
Any way wanted to share that little tid bit.. Good Customer service does still exists. Yeah for them
My partner bought a used 2004 Pontiac Grand Am in late march to replace his dying Dodge Neon. Well it turned into a massive lemon, the dealership we bought it from turned out to be huge sharks. We decided to try and trade it in last week as it was going to cost us a little over $2,000 to fix (massive electrical problems and we thing the transmisson was going). It had been some kind of flood car (we think Katrina) and was not right. After shopping around, we whent back to the dealer i bought my Corolla from.. They did not offer us quite what we wanted for the Grand Am but where willing to bend over backwards to get us into a New Car (not used, but New).. We whent and talked with the bank we had the old car financed through and they also agreed we needed to dump the grand am, and get something else.. We got all the basics in order (bank approvel etc.) and i sat down with the dealer last thursday. Although we wanted a Hyundai Elantra, my partner was not approved for that much (no more than $14,000) and the dealer couldn't come down that far. Next we looked at an Accent Hatchback SE 3 -door for around $14,500... They put some pelimnary numbers together and fired it off to the bank. 45 min. later they came back to me and handed me the keys and said it was ours. They sold us the car for a $11,500 loss (no i am not joking, we saw the computer sheet, it was a $2,300 loss) not including rebates. They wanted us to be happy with our purchase and knew that we needed a new car. They told us they where not in it for the money, rather a life time customer. We walked outta there putting $500 down and a $250 a month payment for 5 years.. They did loose there ass, but they don't care. There where some scratches on the steering column and door they are fixing free.. I can't believe a car dealer of all people would bend over soo much for us. We are thrilled with the little car and they called us twice to ensure everything was alright. Most places told us we where going to need $2000 down to get rid of the grand am.. Not Southern States.
Any way wanted to share that little tid bit.. Good Customer service does still exists. Yeah for them
