IMO, Whirlpool has earned every bit of their bad reputation.
I currently own a 2012 whirlpool side by side refrigerator, and it is one of the biggest pieces of junk I’ve ever seen. The water in the door freezes up regularly, the damper door spring has failed at least a half a dozen times, and it freezes things in the refrigerator section. It also blew two control boards due to the wire for the water solenoid shorting out on one of the screws to the rear panel, caused by a manufacturing defect. Our old fridge never had any of these issues. We also owned a Bravos XL washer (one of the oasis type with the floating wash basket), and that thing was an even bigger POS. It never properly rinsed the clothes, to the point that it was honestly a relief when the tub seal and bearings let go at only four years old. That wasn’t even the only Bravos XL washer we had in that four year period, with the first one blowing it’s control board less than a month into owning it. Another experience I had with them was when I recommended them as a ‘best of the worst’ solution to a family friend who was buying a new deep freezer. The compressor blew up in less than a week. Needless to say, I won’t make the mistake of recommending another one of their products. IMO, their only saving grace is the top filter dryer, and repair parts for older machines.
Thatwasherguy.