Ain't Live Television Fun-?
Yeah - poor Laura... clearly the (under-powered) KitchenAid 'Diamond' Blender couldn't handle whatever was already placed in the pitcher. I'm also unclear why she was bothering to 'tamp-down' the ingredients. It IS a blender, after all. And they were touting its "... Diamond blending system..." Who are they kidding-? Tolivac nailed it: If you're serious about benders - the Blendtec or Vitamix are the ones to choose. And even Consumer Reports only gave a middling rating on the KitchenAid.
I'm certain it's a bit confusing standing on the non-operating side of an appliance and then attempt to effortlessly operate the controls, but clearly Laura was more than flummoxed during this demo. Well it's all history now, for at the end of June, after shilling for KA for over 22 years, Laura has decided to move-on to do other things in her life. (I hope she has a 'real' blender in her kitchen, rather than that poor excuse for one she was saddled-with demonstrating).