She washed dishes by hand for 7 years until I bought her a new one for her birthday. After it stopped working, you could get it to start up once in a while, so it would get used every now and then, but it sounded like a cheap garbage disposal. It didn't wash well at all, so unless you pre-rinsed everything, and scraped anything that was stuck on, it really didn't clean the dishes, so there was no point in even trying. The noise it made was god-awful (bad motor and pump assembly). Was a big giant waste of money. The one I bought her in 1978 was actually a very good dishwasher with the steam feature. It cleaned very well, not just dishes, but pots and pans too. Was always very pleased with that machine. After that died, she got a KitchenAid. Mom is long gone, but the KA is still going.