Hi everyone, I just received my first bag of Bubble Bandit dishwasher detergent. I have soft water so I called the company and was greeted by a pleasant representative over the phone. If you have soft or softened water, she suggested to NOT use the full amount that is recommended on the bag. Try one tablespoon full and put it in the main wash cup (the one with the cover) an see what happens, experiment to see what works the best. Very helpful. I also asked her if they were going to be making a laundry detergent as well. She said that the laundry detergent is in the experimental stage and nothing is available as yet. Happy washing, Gary