I have a Whirlpool top freezer about 12 years old. Model # WRT771REYW. Been having defrost issues for awhile now. Have dismantled freezer totally and melted the ice that was built up. Every time it defrosted the water ended up on the freezer floor. Cleaned the drain and it worked for a couple of days. There is a tray under the coils that catches the water. Well that was frozen up till it ran over into the freezer. I took it apart yesterday for the same problem. Discovered that it drained a little then stopped. Pulled unit from wall and inspected underneath. No water in the pan under. Discover a rubber nipple on the drain hose, squish it in my fingers and water started to drain. Pulled it off and it was filled with what looked like lint. Cleaned it out and decided not to put it back on so as not to have this back up again. Is this nipple necessary to have on or is it ok to leave it off and have the tube drain directly into the pan. I really don't see a need for it. The only thing I can think of is that it silences the water draining into the pan. Other question is this defrost timer a once a day or more often
Jon
Jon