OK, I've been an ebook fan for years, books here in Germany are obscenely expensive and I would have gone broke without Amazon and www.gutenberg.org.
Unfortunately, this evening my folks told me about a book which would be useful for one of my classes. Unfortunately, because the book is currently only available through Barnes and Noble and Amazon. I've been boycotting Amazon to punish them for derating gay and lesbian books, so decided to go to BN.
OK, fine. Went through the hoops of registering an account (they couldn't find my old one, nor that of my parents). Got that done, ordered the ebook.
They cancelled the order, de-authorized the credit card as stolen.
After one solid hour with VISA (great service) and another frustrating eight calls with BN, I now have the book on my computer, the VISA card is working again and I am seriously the biggest fan of Amazon, ever. All is forgiven.
Never, in all the years I had used Amazon did I have this nonsense to put up with. I abandoned them after they started downrating gay and lesbian books a while back (yes, I know, we had a big fight over it and it turned out in the end that it really was a christianist employee who had intentionally done it and could we please skip the flame war?).
The excuse from BN? System glitch. So sorry.
So then I went to unlock the book and guess what? They had my name off by one missing initial on the credit card! The whole whoop-d-whoop. What's the point of automated data entry if your computer can't enter it correctly? The idiots who designed the system at Barnes and Noble assumed your account name is the same as your credit card name...but want your full name for the account. I mean, who the hell puts all their names on their credit card for the love of joe????????????
I think it's time to accept Amazon's apology and assurance that the christianists have been fed to the lions.
Sheesh. So where does everyone else around here buy their ebooks?
Unfortunately, this evening my folks told me about a book which would be useful for one of my classes. Unfortunately, because the book is currently only available through Barnes and Noble and Amazon. I've been boycotting Amazon to punish them for derating gay and lesbian books, so decided to go to BN.
OK, fine. Went through the hoops of registering an account (they couldn't find my old one, nor that of my parents). Got that done, ordered the ebook.
They cancelled the order, de-authorized the credit card as stolen.
After one solid hour with VISA (great service) and another frustrating eight calls with BN, I now have the book on my computer, the VISA card is working again and I am seriously the biggest fan of Amazon, ever. All is forgiven.
Never, in all the years I had used Amazon did I have this nonsense to put up with. I abandoned them after they started downrating gay and lesbian books a while back (yes, I know, we had a big fight over it and it turned out in the end that it really was a christianist employee who had intentionally done it and could we please skip the flame war?).
The excuse from BN? System glitch. So sorry.
So then I went to unlock the book and guess what? They had my name off by one missing initial on the credit card! The whole whoop-d-whoop. What's the point of automated data entry if your computer can't enter it correctly? The idiots who designed the system at Barnes and Noble assumed your account name is the same as your credit card name...but want your full name for the account. I mean, who the hell puts all their names on their credit card for the love of joe????????????
I think it's time to accept Amazon's apology and assurance that the christianists have been fed to the lions.
Sheesh. So where does everyone else around here buy their ebooks?