FP DishDrawer Question / Issue "Knock to Pause"

[labboy]

We have really enjoyed our new kitchen and using the new space and appliances over the holidays.

The prep area / bar dishwasher is a Fisher Paykel single drawer unit with a custom front panel. We really like it a great deal and it is a nice pair to go with the Miele. (Definitely not as great as the Miele but we still like it a lot.)

My question / issue is the "knock to pause" function. After getting the custom panel, I connected the sensor according to the installation instructions. Knock to pause will not work. I have reseated the connector but it still won't work.

Before calling service, I wanted to see if any people here had experience with the "knock to pause" function. I think my issue may be related to the screws I used. Also, supposedly, there is a calibration function for the sensor. I am thinking that may be contributing to the issue as well. Any advice is appreciated.

I was wondering about the problem with opening the door without pausing. My DH has done that (not thinking about it) as we can do that on the Miele as well as our old Bosch. Is there a latch that could get damaged? There is more resistance when you open the door but it is not like it is locked. The water has stopped by the time we slide the drawer out.

Thanks for your help.
Bob

 

[combo52]

Hi Bob

I believe you need to pause it before you try to open it. There are two little motors that pull the lid down against the top of the wash chamber when it starts I don’t think you want to go yanking it open.

I would call for a warranty call if you can’t figure it out maybe somebody else knows however.

John

 

[DADoES]

 
John, the model of question has no accessible buttons on the exterior.  Pausing is by tapping/knocking (twice?) on the drawer front.  Earlier integrated models with no exterior buttons had a remote control.  Knock-to-pause eliminates need for the remote.

Bob, the sensor must be attached to the front panel in exactly the correct position per the installation instructions and securely with the (I believe three) provided screws.  Review the instructions carefully, confirm the wiring harness is connected, and don't overlook attaching the ground wire to the front panel.

Absolutely don't force the drawer open without pausing first to open the drawer lid.  The lid seal can be damaged.  (There are a couple latches at the back of the drawer rails that help hold the drawer in closed but they're not related to the lid seal.)

 

[labboy]

I placed a service call. I think the issue is the screws for the sensor. The installers did not leave any screws so I used screws provided by the cabinet maker. I think they are either the wrong type or not long enough. The sensor is installed exactly the way specified in the instructions. Also, the ground wire is attached.

The installation guide makes it seem like there are three provided screws but they are not called out on the parts list.

I’ll let everyone know what service says.

Thanks
Bob

 

[labboy]

I placed the service call. The service rep contacted me. I had done all the correct things. However, I had not reset the system (power off for 5 min). I looked through the manual and didn’t see any reference to do that. I’m happy it’s fixed but also happy with how quickly the engineer responded.

Bob

 

[DADoES]

 
Yay!