I have been in contact with her
I actually had everything set up and ready to go, but we have run into a few snags.
First of all, if any of you need to ship anything, ask for DeAnn at Ucrate. She has been most helpful. They are not cheap, but her customer service is great.
The snag is the plumber has told her the only way to remove the machine is to cut the legs. All sorts of things can go wrong when this happens. She is going to take pictures of it when it is removed and we will go from there.
The other problem is she is not sure she can actually put it in the crate and secure it for shipping. I will have to cross that bridge if the machine isn't ruined by the plumber.