Hi Rapunzel
We have solar and gas. Ours is a slightly unusual installation in that it is two separate systems, we have a valve on the wall in the loft where we select solar or gas. There are technical reasons why we had to do this. It is set up so that when we install a wood burning heater, it will also heat the water, so the gas will be just a "backup" system.
There are two or three solar hot water systems in AU I think are better, for various reasons.
1. Edwards use stainless steel tanks so less prone to corrosion than the more common glass lined steel tanks. They have been around a long time and are real experts in solar. They have a system which uses an instantaneous gas booster which only kicks in when the solar isn't hot enough. It boosts the temp of water from the solar tank if it isn't hot enough.
If there is any chance of frost at your location, you would need their system with antifreeze circulating between the tank and the solar panels which adds complication and cost. If you drink your rainwater, as we do, I would not have a system which uses antifreeze as a leak will poison your water supply.
2. Beasley (now Rinnai Beasley) are another really well established solar hot water company. They make a similar system to Edwards,including stainless steel tanks, but have a new patented frost tolerant solar panel which is guaranteed not to freeze down to about minus 10 degreesC. These are what I have and they are great. We are close to the coast so frosts are uncommon but we do get them occasionally. The other benefit of Beasley is that the gas booster they use is a Rinnai Infinity, I believe the best instantaneous gas unit on the market, and it is a special version for solar boosting which integrates better.
3. The new kid on the block is the evacuated tube type, such as Apricus or Endless Solar. The design is inherently frost safe as the water does not circulate through the evacuated glass tubes, but through an insuated manifold across the top. These can also be paired up with an instantaneous gas booster. These evacuated tube collectors work more effectively in cloudy conditions, probably not a concern in Cairns! Conversely I have read that their increased efficiency can lead to problems with them getting too hot in very hot weather, leading to the PTR valve in the tank releasing and wasting heaps of water.
There are a lot of poor installations out there which can cause grief, I'd recommend you only use a very experienced installer who specialises in solar, ie I'd search for an installer under "solar" in the yellow pages, not under "hot water".
If you want more from me, email me (email address is in my member profile), I am a member of the Alternative Technology Association and read their regular magazine "Renew", which has lots of info about the lastest in solar. Your system design will need to take account of the long pipe runs you mention, so a hot water circulating pump may be advised and these can be tricky to integrate if you have an instantaneous gas booster.
Is this for the Cairns address or Sydney?
I am on the South west Coast of Victoria where we get the highest annual rainfall in the state. If solar works here, it will work for you! And we currently have SERIOUSLY hot water.
Chris.