GE Harmony Washer

[ange]

ge harmony

I own this washer and dryer. The washer is horrible!! It is a great size but it does not wash clothes clean at all!!! Even towels smell and look dingy all the time. It knots clothes on the regular cycles and I have resorted to putting everything on the delicate cycle just so that they do not get ruined. I have even had to put clothes that was mildly stained with food back in the washer multiple times! If I use HE powder it does not come off of the clothes and when I take out the clothes you can see detergent residue.The machine obviously does not rinse properly There fore I have resorted to liquid only. The computer panel in the dryer when haywire and had to be completely repaired and I have had the fill sensor and something else related to it filling replaced (Valve?) twice. I have called GE and they are going to send service out to see if the problem is repairable. At this point I am fed up. I use this machine every day because I have kids and am disappointed with it's performance. It is really bad when your husband complains that his clothes don't smell clean when they just came out of the wash

 

[48bencix]

trick it into filling up

I think there is a way to trick these machines into filling up fully with water, that should solve some of your problems. Make sure to use one of the Tide products, they almost always clean better than the other brands. Use Tide HE or a smaller than recommended amount of other tide product.

 

[Kenmorepeter5]

Let's see the GE Harmony's spin....

You make more the video....

How about see the GE Harmony for 1st spin from wash and then final spin after rinse?

- Peter

 

[Unimatic1140]

Ange it sounds like your water level sensor is not working properly. Here is what you can do, copy the "Throw Rug Cycle" and save it one of your own "My Cycles". Before you save it select Normal wash speed and warm wash water temperature. Wash 3/4 to full size loads in this cycle and they will come out clean and fresh smelling as this will cause the machine to fill all the way to the max fill level.

Try it, with the proper amount of water in the tub it will be much gentler to your clothes because the water will act as a cushion so don't use delicate for this cycle.

 

[Kenmorepeter5]

Harmony More Video

Can you make the video camera for Harmony's 1st spin (from washer), rinse and final spin action??

- Peter

 

[taichi]

New Owner

Well . . . I bought a new home last month and the day after we closed had the new Harmony’s delivered. The washer is the new model with the clear lid and heater. I do agree that the curved top is functionally an odd choice but they do look great. This is my first home so all other laundry since moving out of my parent home was with coin operated machines and I must say there is an odd sort of pleasure I am getting by being able to do it whenever I want (with no quarters). For better or for worse my primary motivation for choosing the Harmony was that I got a really good deal from a relative who is a distributor (no I can't get it for anyone else). So far I can report that I have nothing negative to say and that I, my wife, my father, and two children have spent a silly amount of time watching the washer and dryer do their thing through the clear lids. Bye the way, I got the platinum finish.

 

[Unimatic1140]

Tachi, what's the model # of your washer? The reason I'm asking is I have the original model with the solid lid and I would like to order the clear lid for my machine. Not that I need it because I trip the lid switch with a magnet, but it would be fun to have the clear lid anyway.

Thanks!

 

[Designgeek]

Ange, sorry to hear you're having a rough time with this unit.

Try reducing load size by about 50% and then slowly working up to whatever size load it will handle in a satisfactory manner. Also mix the sizes in each load, i.e. some large items, some medium-sized, some small. And try the various tricks posted above for getting more water into the cycles.

It's possible you got a bad one, which can happen with anything, even Mercedes automobiles. Ask your appliance dealer to set one up at their shop so you can observe the cycle, and see if it's the same as yours: water level, speed of agitation, etc. etc. Better yet ask if you can bring in a batch of laundry and have them observe what you're doing to see if there are any mistakes you're not aware of. Then you can observe the machine at the appliance shop operating under controlled conditions, and see if it behaves in a similar manner to yours.

Or ask the repair tech to observe a complete cycle, starting with watching what you're putting into the load. This may require getting the tech's supervisor to approve, but it could solve some issues right away by pointing to a diagnosis.

Machines with impellers of this type are the majority in most parts of Asia, including Japan where people are used to good technology and have little tolerance for bad. They are also fairly common in Europe and the UK. Impeller machines are new in the USA, and I would guess take a bit of a learning curve to get used to, in terms of things like load size and load composition and so on. General Electric is too large a company to introduce something that's not been tested thoroughly. While they may not be up there with some of the European units in terms of refinements, they are certainly competent at building appliances that perform according to specifications and are reasonably durable.

Or if, after all that, you still aren't satisfied with that unit, see about exchanging it for something else, or at last resort, sell it on Ebay or some local classifieds site, and get something else. Even if you lose a couple hundred in the tradeoff, it's better to have a machine that works for you, because you're going to be using it for years.

 

[Kenmorepeter5]

Still Delaying

I am still delaying to watch the GE Harmony for first spin, rinse and final spin....when will you make the video camera again? See the post #87971. Thanks!

~Peter

 

[taichi]

Unimatic1140, soory for the delay . . .

The model number for my unit is WPGT9360EPL. The clear lid great but you do need to wipe it regularly to keep the view clear. the steam and detergent vapors could up the window after 5 or so loads. Not a big deal for viewing pleasure you get.

 

[filterflo702]

Very cool Harmony vids. Altho it looks to me like you must end up with everything twisted and tangled when it is done. Does it have a neutral drain? or waterthrow?

 

[Kenmorepeter5]

Unimatic1140, I feel sorry for you.....

I am still delay of the video about GE Harmony's action....

- Can you make the video about spin action & rinse, then final spin? Which is the GE Harmony (drain neutral or spin drain)?

When will you take the video's ready?

- Peter ;-)