oooh I love these.
hi Adam
I have two of these. One was giving trouble so it went into retirement for a few years till I eventually scrounged one for spare parts ( spares machine has a broken drum mount.) Of course once the second one arrived the first one started to behave...
These are a great little machine, I have repair manuals if you need help. (They are online.) They were Choice's number 1 rated machine when tested but stupidly expensive when new - about $1800. Parts are available online but very expensive.
The dispenser in the lid unclips, press the buttons in on each side. Chances are it needs a clean inside - my two were filthy when acquired. Also you can lift the edge of that grey seal around the top, you will find some stainless steel screws underneath, then you can pull out the hard plastic inner liner to reveal what is probably a disgustingly filthy rubber bellows. The plastic liner stops you seeing the bellows but stuff grows up in there. Guess how I know...