stevet
Well-known member
All is normal!
Pete,
The ability to lift the wash arm up off the support is absolutely normal and has always been removeable going as far back as Kitchenaid's first dishwashers.
The downward force of the water spraying out of the arm is what keeps it in place as well as the brass sealing ring that is part of the wash arm support.
Now you need to find a top rack with the longer wash arm so the machine can send more water out to the corners of the rack.
Pete,
The ability to lift the wash arm up off the support is absolutely normal and has always been removeable going as far back as Kitchenaid's first dishwashers.
The downward force of the water spraying out of the arm is what keeps it in place as well as the brass sealing ring that is part of the wash arm support.
Now you need to find a top rack with the longer wash arm so the machine can send more water out to the corners of the rack.