Hotpoint Washer Exploded

Automatic Washer - The world's coolest Washing Machines, Dryers and Dishwashers

Help Support :

Hoover/Candy

Hi Haxifan

I know Hoover/Candy have their fans, and they certainly seem more popular in Europe, but i just don't rate them. My Auntie's Candy Activa Smart seems alright, but it's from the Hoover Nextra era of machines that was abit better made than the later ranges. Even that has let out a burning smell on a few occasions.

The reviews from owners of their appliances in the UK is not complimentary at all. Even though Which? magazine rated some Candy Grand O washers as best-buys, so many owners have complained of machines being delivered with faults or the machine suffering breakdown after just over 1 years service, that Which? has removed some of the products Best-Buy awards. It's not helped by a less than perfect service from Hoover/Candy, who don't seem to treat faults seriously enough.

Im afraid therefore, that whilst i'm not a huge fan of Indesit/Hotpoint's newer stuff either, i think Candy/Hoover is poorer. The day they start producing stuff that's worth the money they ask (they're not even THAT cheap) is the day i'll start to change my mind.

Liam
 
in 15 of 28

that round box with wires is your water level sensor.

Wow cheap welding or design for sure. Especially after, what, almost 100 years of washer construction in the world!!

You should DEFINITELY get a new countertop. Especially since some "bean counter" at Hotpoint pushed to save a few $$ so now you have to shell out those $$ for a countertop!

 
 
Hi FL1012

Thanks for getting back to me.

I feel you probably slightly misunderstood my words... I was referring to reviews from UK sites rather than from other European places: most of them get good reviews and few bad ones as it's the norm with almost any other product. Even if you take a look on UK auction sites you don't see as many failing Hoover/Candy as from some other brands. Still, as I said earlier, reviews can only be somewhat indicative and they have to be taken with a pinch of salt... to truly interpret them one has to consider many aspects... such as who's writing them, what is being evaluated, what mood they were in when they wrote them, why they wrote them and so forth. No... what I really really trust, is long consolidated experience from my part and from those I know.

Unfortunately, there's has been a bit of mixed-up story about this brand in the UK for years... I don't won't to speculate here... but half of it has been speculation anyway! I was seriously put off against Candy-Hoover 12 years ago when I bought my 1st Candy appliance, an upright freezer... so, during my decision making stage I thought "the hell with it... at the end of the day it's only a cheepo", so I got it! I continued gaining trust in this brand and after my 3 year old failing Indesit dishwasher I gambled on Candy-Hoover again and there you have me dishwashing away for 9 trouble free years (and I expect some more). That decided it: et voila... another year went by and there there was... another Candy-Hoover on my doorstep! A washing machine this time: what a breath of fresh air after all the hassle I had with my previous Zanussi!! The list could carry on for ever, but... regrettably, there's only a limited number of appliances that one can have... although I'd love to adopt them all... but I don't have the space I'm afraid.

I can see that my Candy microwave is made in China and... well. I haven't checked the fridge, but it's too early to talk about reliability, yet... so far so good... and as I said earlier they put a massive green tick in all the remaining boxes! I'm afraid, it's history repeating itself: the amount of unjustified negativity about this group (Candy-Hoover) from a very limited circle of people hasn't changed much in the last couple of decades, however my experience has prooved at large the utter lack of foundation in these defamatory claims.

Anyway... enough rambling from me... for now :-P
 
Doesn't Candy/Hoover/Electrolux own Zanussi?

I've got 2 GE microwaves. The '82 contains Toshiba parts, still works. The '85 that came with the apartment was made in Korea, had to have the board replaced this spring. Nothing made today is going to last 26 years.
 
So.........new washer arrived. It works and hasn't blown up yet. I have the problem of excessive vibration again though. The machine is perfectly level, but sits on Laminate Flooring on top of wooden floor boards. Anyone have any suggestions? Was thinking of a plinth to spread the load on the floor or some kind of anti vibration mat?
The cheque for the clothing also arrived today. Also had phone call from Indesit and they want a quotation for thee worktop replacement, then they said they will sort it for us.

Have to say this machine is not as quiet as the other one was. You can hear the motor when its washing, whereas the other one was ultra silent (it even said Silent on the front......)

Wayne
 
If it were me, I would be tempted to put in writing to Indesit Group that you don't feel the machine is equivalent spec to the one which failed, as it's louder etc. IMO, they should be doing all they can to get you on side, and if that means throwing a more expensive washer at you, then so be it...

But that's maybe just me :)
 
Shove it on eBay......

as 'unwanted gift' or something & put the money towards a Zanussi with Inverter Motor instead. Some of the Hotpoints are really quiet, but like with many machines, the ones that are not specific quiet models really do whine when they're running. My Mums newer (2007) Zanussi that we had before we moved house used to make a whining noise everytime the drum turned. I think it's just the cheap brush motors that are used now. The Zanussi's with Inverter Motors are very quiet, you can only hear the pump & a slight noise during fast spins in the videos i've seen. I think all their Jetsystem models use the Inverter Motor now (it used to just be top-end 8kg models).

To me it seems although the model is noiser, if it's the one you were expecting (WMF760) it's actually a pretty decent spec and is otherwise a fair replacement for what you had. The fact they've got the cheque out to you for the clothes & are offering to pay for the worktop is pretty good. It's their fault and they should be paying, but there's alot of companies that'd try & wriggle out of it or offer you the cheapest machine they could find, so i think fair play to them tbh.

However if you want something that's quieter, without going down the really expensive route, the Inverter Motor fitted to some Zanussi's would be worth a look.

Liam
 
Motors

I don't understand why modern brush motors whine so much. Especially as Zanussi has used the same design "SOLE" brush motors in its machines since the 1980s. My 1989 Jetsystem has a SOLE motor which doesn't whine at all, it just makes a gentle hum. Perhaps it's the higher speed motors that are the root of the problem.

I must point out that some Zanussis use AEG/FHP or CESET motors. Again I've used a 1980s FL1012 in the past with an AEG/FHP brush motor which doesn't make any whiney noise. Admittedly the design of these has changed unlike the SOLE motors.

Tom.
 
Infact

I've begun to see this happen with american front loaders maytags maxima , whirlpool duet etc. Same thing in the picture, not as badly destroyed but still the drum was split. Some people say this is more prone on the new duets with the spiral embossed drums. However, All the reports of the maxima's exploding had the non emobbosed and spiralled drums. I'm fairly concerened with this happening with our new duet.

Here are some i found:
http://www.saferproducts.gov/ViewIncident/1239511
http://www.ripoffreport.com/r/Sesrs...ploded-9-months-after-purchase-Sears-w-976647
http://www.saferproducts.gov/ViewIncident/1330022

UPDATE:
Most recent is the new (this may scare you) Maytag XL series. This kinda looks like they didn't remove the shipping bolts. But my duet has NEVER come even close to doing this.

http://www.saferproducts.gov/ViewIncident/1429220
 

Similar threads

W
Indesit washing machines (starting "WI")
Replies
0
Views
88
wmmalta
W
ariston4life
Help with Hotpoint
Replies
5
Views
54
wft2800
W
G
Whirlpool / Hotpoint Hybrid Washer's - New "Freshcare Whirlpool's"
Replies
3
Views
79
rolls_rapide
R
candyd10_14x
My first ever vintage washing machine!
Replies
2
Views
104
servis-dream
servis-dream
robliverpool
Just bought a meile washer off ebay
Replies
5
Views
36
robliverpool
robliverpool

Latest posts

Back
Top