aquacycle
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More exploding washing machines
Indesit on Watchdog again
- Thread starter aquacycle
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superelectronic
Well-known member
I couldn't help thinking there was some irony in the fact that two of the Indesit owners have replaced their exploding machines with Hoovers.
I wonder how the Indesit cases have made it to TV whereas the Candy cases didn't?
Both seem to have been caused by occasionally faulty drum welding.
I wonder how the Indesit cases have made it to TV whereas the Candy cases didn't?
Both seem to have been caused by occasionally faulty drum welding.
glenfieldmathk1
Well-known member
There have been more reported cases of Candy in the UK than Indesit, so I wonder why they haven't shown Candy/Hoover. I think worldwide its about equal both Indesit and Candy.
One of the customers have replaced there machine with a Hoover, while the other replaced it with another Indesit.
One of the customers have replaced there machine with a Hoover, while the other replaced it with another Indesit.
dj-gabriele
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I wonder how ALL the exploded Indesit washing machines have happened in the UK, none in the other countries where Indesit are sold, here in Italy none failed that way!
Anyway, even if there have been 10 cases, out of 3 millions of washing machines sold in the UK alone that isn't a big number. Plus they offered compensation for every damage, the rest is sensationalism.
Anyway, even if there have been 10 cases, out of 3 millions of washing machines sold in the UK alone that isn't a big number. Plus they offered compensation for every damage, the rest is sensationalism.
aquarius8000
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Indesit
I did watch it and I was quite surprised that Hoover and Candy have not been on watchdog too. I happen to know someone with the digital machine (can't remember the model) so I will warn them. And I cannot believe Indesit refuse to recall the machines which will only put more lives at risk, say for instance a child was watching it. Oh well, I feel sorry for the people that have had exploded washers and hope the rest do something about it in a hurry! Chris.
I did watch it and I was quite surprised that Hoover and Candy have not been on watchdog too. I happen to know someone with the digital machine (can't remember the model) so I will warn them. And I cannot believe Indesit refuse to recall the machines which will only put more lives at risk, say for instance a child was watching it. Oh well, I feel sorry for the people that have had exploded washers and hope the rest do something about it in a hurry! Chris.
aquacycle
Well-known member
I have e-mailed watchdog and sent in a list of news articles relating to the exploding Hoover/Candy machines, so we'll see if anything comes of it
rolls_rapide
Well-known member
"...here in Italy none failed that way!"
The answer to that is quite simple: machines for the Italian market spin only at 1200 rpm.
Machines for the British market can spin up to 1600rpm.
Indesit have probably used standard 1200rpm designs and not factored the greater forces generated by 1400 and 1600rpm machines into the design. Hence catastrophic failures.
Simples.
The answer to that is quite simple: machines for the Italian market spin only at 1200 rpm.
Machines for the British market can spin up to 1600rpm.
Indesit have probably used standard 1200rpm designs and not factored the greater forces generated by 1400 and 1600rpm machines into the design. Hence catastrophic failures.
Simples.
exactly...
In the UK where the weather is bad, there is a higher demand for fast spinning washing machines (1400-1600rpm), whereas other countries with better weather (for drying clothes outside on the line) sell 1000-1200rpm washing machines more (referring to washing machines on global sites).
UK Whitegoods have reported a lot about Indesit washing machines (see link)
They say that these incidents occur in washing machines produced before 2009, but what I'd like to know is how did they improve their machines so it wouldn't happen again? Did they revert back to screwed drums?
www.ukwhitegoods.co.uk
In the UK where the weather is bad, there is a higher demand for fast spinning washing machines (1400-1600rpm), whereas other countries with better weather (for drying clothes outside on the line) sell 1000-1200rpm washing machines more (referring to washing machines on global sites).
UK Whitegoods have reported a lot about Indesit washing machines (see link)
They say that these incidents occur in washing machines produced before 2009, but what I'd like to know is how did they improve their machines so it wouldn't happen again? Did they revert back to screwed drums?
Exploding Washing Machines On Watchdog
UK consumer programme Watchdog reports on the phenomena of exploding washing machine models from the Indesit Company
www.ukwhitegoods.co.uk
Indesit
"I`d love to know what mainwash programme she was using to get to the fast spin 20 mins after loading??"
You can understand the inertia and G force produced by a large spinning load can affect the thin metal spinning baskets that produces these explosions....
Its not new, in the 70`s & 80`s when all the country was on strike and steel was in short supply there where similar faults then with drums exploding due to thinner inferior steel being used - the one benefit then was that the outer drum was enamel coated thick steel which contained the explosions and torn drums...
These outer plastic drums on cheaper machines are so cheap and thin it doesnt take much to break them...
Its about time manufacturers started cutting down on the mega range of appliances produced and start making few models of better quality!!
"I`d love to know what mainwash programme she was using to get to the fast spin 20 mins after loading??"
You can understand the inertia and G force produced by a large spinning load can affect the thin metal spinning baskets that produces these explosions....
Its not new, in the 70`s & 80`s when all the country was on strike and steel was in short supply there where similar faults then with drums exploding due to thinner inferior steel being used - the one benefit then was that the outer drum was enamel coated thick steel which contained the explosions and torn drums...
These outer plastic drums on cheaper machines are so cheap and thin it doesnt take much to break them...
Its about time manufacturers started cutting down on the mega range of appliances produced and start making few models of better quality!!
dj-gabriele
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"I`d love to know what mainwash programme she was using
As I told, most of it is sensationalism, coupled with improper use!
I'm by no means justifying Indesit but you should bear in mind that the UK is the biggest market for them, even bigger than Italy, around 33% of all white gods sold there come from one of the Indesit brands!
So 10 faults in millions of machines isn't something I'd really care about except a per-accident compensation!
One should think about the exploded Mieles on the other hand... compared to their market share it's a 1000 fold increase in unreliability! :O
As I told, most of it is sensationalism, coupled with improper use!
I'm by no means justifying Indesit but you should bear in mind that the UK is the biggest market for them, even bigger than Italy, around 33% of all white gods sold there come from one of the Indesit brands!
So 10 faults in millions of machines isn't something I'd really care about except a per-accident compensation!
One should think about the exploded Mieles on the other hand... compared to their market share it's a 1000 fold increase in unreliability! :O
hotpointfan
Well-known member
And still...
Watching the 1st episode of Watchdog last night in the 'next week' clip at the end Indesit will be making another appearance, highlighting more of their washers (and Hotpoint's) which have blown up. Hope to see it next week.
Watching the 1st episode of Watchdog last night in the 'next week' clip at the end Indesit will be making another appearance, highlighting more of their washers (and Hotpoint's) which have blown up. Hope to see it next week.
optima
Well-known member
Indesit Company
Should be worth a look next week, enjoyed this weeks programme especially on the printer inks.
Should be worth a look next week, enjoyed this weeks programme especially on the printer inks.
It's their biggest market because of Hotpoint
The reason the UK (and probably Ireland) are big markets for the Indesit Group is quite simple - they purchased Hotpoint and that company had an excellent reputation built up over the decades in this part of the world.
It's the same with Candy, the only reason they sell very well is because of the legacy of the Hoover brand.
[this post was last edited: 5/4/2013-17:10]
The reason the UK (and probably Ireland) are big markets for the Indesit Group is quite simple - they purchased Hotpoint and that company had an excellent reputation built up over the decades in this part of the world.
It's the same with Candy, the only reason they sell very well is because of the legacy of the Hoover brand.
[this post was last edited: 5/4/2013-17:10]
aquacycle
Well-known member
It's the same with Candy
I think Hotpoint and Indesit FAR outsell Hoover and Candy. It seems these days, every other house has a Hotpoint or Indesit in it.
Go onto a house selling website, such as Rightmove or Zoopla, and have a nosey at the kitchen pics. It's incredible just how many Hotpoint's and Indesit that are out there.
I think Hotpoint and Indesit FAR outsell Hoover and Candy. It seems these days, every other house has a Hotpoint or Indesit in it.
Go onto a house selling website, such as Rightmove or Zoopla, and have a nosey at the kitchen pics. It's incredible just how many Hotpoint's and Indesit that are out there.
electron1100
Well-known member
BBC Watchdog Indesit Hotpoint
I definitely want one now, according to Watchdog they are smashing machines ;-) its good to see they haven't killed anyone yet like errr Beko oh it just gets better and better.
I definitely want one now, according to Watchdog they are smashing machines ;-) its good to see they haven't killed anyone yet like errr Beko oh it just gets better and better.
Agreed with AquaCycle
Indesit is faaar more sold than Candy/Hoover in the UK, a Huge difference in sales numbers between them.
Honestly, I also wondered why didn't BBC mention Candy/Hoover, but now after seing this 2nd report it all became clear to me:
Indesit is few times more sold than Candy in the UK - therefore much bigger audience that is important for TV, right?
I haven't heared that any Candy physically injured anyone (especially kids) - which is also important to people to hear - a viewing point
and finally, Candy said no machine produced after September 2009 will explode and they didn't (dynamics were launched in 2010, new cabinets were launched in 2011 so we could deffinately reckognize if one made later exploded), while indesit got a bunch of newer models, some of them widely on sale currently...
Now look how Watchdog is focusing on exact MODELS...they're acting like other machines (different model numbers) don't have those identical drums, therefore Candy has one more "illusion": since exploding models of Candy (Hoover VisionHD's, Candy GO482/GO682/GO1682etc) are mostly discontinued and replaced with their Dynamic/Evo Sisters, so they can't find them on sales being "secure" they won't get wider. Even more, they don't either look the same on the outside - another important part of unprofessional looking at product.
Although probably no one even noticed, Candy changed the pattern of it's drums (if you want I have pictures of both "old" and "new" (after explosions) Shiatsu drum, and I can show exactly where the differences are if anyone's interested).
And another interesting point - did you notice that most of the "replacement machines" in kitchens are actually Hoovers?
I honestly feel a little disappointed, because before, German trading standards did tests on Candy explosions, and claimed that they can't injure people, and I really beileved that... it was obviously piece of s#iT.
Dex
Indesit is faaar more sold than Candy/Hoover in the UK, a Huge difference in sales numbers between them.
Honestly, I also wondered why didn't BBC mention Candy/Hoover, but now after seing this 2nd report it all became clear to me:
Indesit is few times more sold than Candy in the UK - therefore much bigger audience that is important for TV, right?
I haven't heared that any Candy physically injured anyone (especially kids) - which is also important to people to hear - a viewing point
and finally, Candy said no machine produced after September 2009 will explode and they didn't (dynamics were launched in 2010, new cabinets were launched in 2011 so we could deffinately reckognize if one made later exploded), while indesit got a bunch of newer models, some of them widely on sale currently...
Now look how Watchdog is focusing on exact MODELS...they're acting like other machines (different model numbers) don't have those identical drums, therefore Candy has one more "illusion": since exploding models of Candy (Hoover VisionHD's, Candy GO482/GO682/GO1682etc) are mostly discontinued and replaced with their Dynamic/Evo Sisters, so they can't find them on sales being "secure" they won't get wider. Even more, they don't either look the same on the outside - another important part of unprofessional looking at product.
Although probably no one even noticed, Candy changed the pattern of it's drums (if you want I have pictures of both "old" and "new" (after explosions) Shiatsu drum, and I can show exactly where the differences are if anyone's interested).
And another interesting point - did you notice that most of the "replacement machines" in kitchens are actually Hoovers?
I honestly feel a little disappointed, because before, German trading standards did tests on Candy explosions, and claimed that they can't injure people, and I really beileved that... it was obviously piece of s#iT.
Dex
optima
Well-known member
Indesit Company
Dejan that was the first thing i noticed @ the start of the programme was that replacement was a Hoover Dynamic just like when Watchdog did the first report last time & also the dates don't add up because towards the end of the programme they mentioned the model numbers that are effected & 2 of them are very recent models
Dejan that was the first thing i noticed @ the start of the programme was that replacement was a Hoover Dynamic just like when Watchdog did the first report last time & also the dates don't add up because towards the end of the programme they mentioned the model numbers that are effected & 2 of them are very recent models
Interesting watch....
It was an interesting watch. My Parents saw it and having always thought I was just being dramatic when I'd mentioned it to them in the past, were actually shocked at the damage it can cause. My Dad fits kitchens and knows how tough some worktops can be, so the way the machines had smashed through not only their own cabinet but then peoples' kitchen surfaces as well was quite an eye opener.
One of the machines pictured on tonights show looked just the same as a Hotpoint Aquarius+ WDF749 that I had in a flat I rented a few months back. It was fitted new in August last year. I know it's one of Hotpoint's older models, but it was still on sale fairly recently I believe, as were the Indesit IWC and IWD models listed. I agree that attention should be brought to Hoover & Candy, but if there is one thing in their defence it is that the current range does seem exempt from this defect, which is obviously not the case with some current/recent Indesit/Hotpoint models.
From looking at the list on the link below from Watchdog, I think the model which looked like my washer dryer must be the WMF 760P. Given the parts sharing across model ranges, I feel pretty safe saying the list on the Watchdog list is only the tip of the iceberg. Mind you, with recent fires in dryers from Beko, fridge freezers from Beko and dishwashers from Bosch, I do wonder how far this will be allowed to go before something really gets done.
Liam
It was an interesting watch. My Parents saw it and having always thought I was just being dramatic when I'd mentioned it to them in the past, were actually shocked at the damage it can cause. My Dad fits kitchens and knows how tough some worktops can be, so the way the machines had smashed through not only their own cabinet but then peoples' kitchen surfaces as well was quite an eye opener.
One of the machines pictured on tonights show looked just the same as a Hotpoint Aquarius+ WDF749 that I had in a flat I rented a few months back. It was fitted new in August last year. I know it's one of Hotpoint's older models, but it was still on sale fairly recently I believe, as were the Indesit IWC and IWD models listed. I agree that attention should be brought to Hoover & Candy, but if there is one thing in their defence it is that the current range does seem exempt from this defect, which is obviously not the case with some current/recent Indesit/Hotpoint models.
From looking at the list on the link below from Watchdog, I think the model which looked like my washer dryer must be the WMF 760P. Given the parts sharing across model ranges, I feel pretty safe saying the list on the Watchdog list is only the tip of the iceberg. Mind you, with recent fires in dryers from Beko, fridge freezers from Beko and dishwashers from Bosch, I do wonder how far this will be allowed to go before something really gets done.
Liam
