Does anyone have the Excel? Just put one in yesterday and think something might be wrong so exchanging it. When it is turned on, there is a pause with a hum, and you can tell that the jam sensor kicks in the disposer starts. I ran it for about 2-3 minutes first without water then with to test for leaks. The base got pretty hot. Called insinkerator today and you could tell that the person was reading from the brouchure or something aobut the jam sensor and that if it overheats that the reset buttom would pop out. I have had experience with a Kenmore (insinkerator) disposer before that I think had a problem with the start winding and started smoking and never did throw the thermal switch. I also used their online chat and asked how it is supposed to start up and they quickly gave me some info that said there is about 1/2 sec pause and the sensor kicks in to start it. Does it not use the traditional start winding? I also asked if this information was in the manual or instructions and they said no. DOH!!!! If it is supposed to do this, I would think they would put a sticker on it or say in bold print that this would be normal since regular disposers do not do this. Will see if the next one does the same thing.
Would appreciate any info on how yours starts if anyone has one.
Thanks,
John
www.insinkerator.com
Would appreciate any info on how yours starts if anyone has one.
Thanks,
John

Garbage Disposals | Instant Hot Water Dispensers | InSinkErator US
InSinkErator is proud to share a celebrated history of innovation for the sink. We know garbage disposals, because we invented them. Find the right garbage disposal or instant hot water faucet for your kitchen today.