I do disagree with "unplugging is the only sure protection from lightening strikes" but I wholeheartedly agree that it is HIGHLY effective and extremely low cost!! The problem is that most electronics don't work well when unplugged so its not an answer for items that need to be up 24/7. Truly effective protection does exist but it costs money and must be properly implemented.
Hard wired telephone lines indeed do cause a LOT of headaches for folks due to lightning energy. I think this is because there is typically nothing significant done to protect the line inside the home. Years ago the Bell System would place a carbon static bleed protector at the demarcation point in a building. This would bleed off slow rising voltages (static) but they did little for anything quick or high energy i.e. lightning. Phones of the golden era tended to be robust so they just worked. Also until about 1980 or so the only thing that generally connected to your Telco pair was a passive WE phone. Just try to kill an old Bell 300 phone.
Today the phone has to interconnect with many devices, answering machines, modems, fax machines cable/satellite boxes and many phones themselves plug into AC also. This opens up the door for having separate strike energy paths with dissimilar grounds. Years ago a buddy of mine had a tree next to his home hit by lightning. Because his Telco entrance was on the opposite side of his home from his AC power entrance (both grounded to separate ground rods) they had different ground potentials. As the strike energy is absorbed into the soil around the tree (imagine pouring water on the ground and watching it soak in) the voltage potential of the ground rod for the Telco rises, but the power ground rod at the other side of the home didn't. Electricity took the path of least resistance through the Telco lines and across to the AC through every interconnected device in his home. Scads of damage was done and everything was on surge protectors.
At my home I still have a twisted pair Telco line that provides my voice and DSL service. Bonded to my power panel ground I have a Polyphaser telephone line protector. The Polyphaser can take a strike that will vaporize the 24ga wire into it and not pass more then ring voltage out. I have no fear of any damage from my Telco line. I do inspect the MOV modules from time to time in the Polyphaser. The photo below shows a Polyphaser Telco protector with its replaceable shunt modules. This piece of mind costs about $75
For any of us with large amounts of sensitive equipment a panel mounted impulse suppressor only makes sense. I like the idea of catching the transient and shunting it to ground ASAP instead of allowing it to run roughshod through the home. Remember that we can't stop the energy, all we can do it to divert it away from sensitive equipment. This is better accomplished at the panel as there is less ground resistance there.
Finally, expecting any compensation from the power company for damage is ludicrous. I'd bet that somewhere in the fine print they absolve themselves from any liability. This will fall under home owners insurance in most cases. Its really up to us to protect what we have as best we can and rely on insurance after that.
