video
I wish we could see a video of it.
I wish we could see a video of it.
Marathon(??) Washer/Dryer Combo...
- Thread starter chaskelljr2
- Start date
Help Support :
Good luck on that product going wide into mainstream consumer sales at that price.
Sales Price
They need to make a simpler version of this machine with an EM control to bring the price down. Its the only way to get combos to catch on IMO.
They need to make a simpler version of this machine with an EM control to bring the price down. Its the only way to get combos to catch on IMO.
Dryer vent top center = add 4 or 5 inches to real depth
That bump out in the back seems to be some add-on and perhaps not well designed.
Many existing dryer vents are low in the wall. This machine is ~36" deep and having to route a dryer hose to the wall vent is probably going to add another 5 inches to the back side resulting in a more realistic depth of ~43". I'm starting to see a problem in many laundry room set ups.
That bump out in the back seems to be some add-on and perhaps not well designed.
Many existing dryer vents are low in the wall. This machine is ~36" deep and having to route a dryer hose to the wall vent is probably going to add another 5 inches to the back side resulting in a more realistic depth of ~43". I'm starting to see a problem in many laundry room set ups.
Its already not looking good for Marathon
As suspected, check this out:
https://www.elliott.org/problem-solved/marathon-laundry-machine-didnt-last-year/
The thing that gets me is this reply back from the CEO:
" We will refund your money, and we will be happy to not have you as a customer anymore. We will not be incurring any additional expense to remove the machine from your home.
Sincerely,
Glenn Reid"
Sorry but not sorry. The lack of information on the website, no videos, no service manual, no real customer support, ect ect tells me this machine was not ready to launch. The comments say this is typical for Marathon's customer service.
As suspected, check this out:
https://www.elliott.org/problem-solved/marathon-laundry-machine-didnt-last-year/
The thing that gets me is this reply back from the CEO:
" We will refund your money, and we will be happy to not have you as a customer anymore. We will not be incurring any additional expense to remove the machine from your home.
Sincerely,
Glenn Reid"
Sorry but not sorry. The lack of information on the website, no videos, no service manual, no real customer support, ect ect tells me this machine was not ready to launch. The comments say this is typical for Marathon's customer service.
Read the comments to the story at Elliott Advocacy. One of them, under the posting name of Marathon, is this link to a hidden, fractured page on Marathon's website.
Marathon Laundry Machines - Spring Sale!
classicguywi
Well-known member
Looks like Marathon Laundry went under.
Although after reading through this thread…I guess I’m less surprised by this. Anyone want a really cheap SQ front loader?? Haha!
I really want to know the mechanicals of how he was doing it. Here’s the auction link for anyone who is interested.
www.gerlachauctions.com
Although after reading through this thread…I guess I’m less surprised by this. Anyone want a really cheap SQ front loader?? Haha!
I really want to know the mechanicals of how he was doing it. Here’s the auction link for anyone who is interested.
Marathon Laundry
Bid on commercial washers and dryers, as well as forklifts, pallet jacks, and more!
www.gerlachauctions.com
Sorry but what
A) No serious engineer works on a Mac - you just don't get any really good CAD software for Macs. They only list Macs.
B) Why do they need a 6 axis robotic arm? For a first, small volume production?
C) Why on earth do they have a grill in their offices that is listed for sale?
So much screams "doomed to fail" suddenly.
A) No serious engineer works on a Mac - you just don't get any really good CAD software for Macs. They only list Macs.
B) Why do they need a 6 axis robotic arm? For a first, small volume production?
C) Why on earth do they have a grill in their offices that is listed for sale?
So much screams "doomed to fail" suddenly.
fail
I have a feeling this is a big fail all around, including cleaning and drying performance.
I have a feeling this is a big fail all around, including cleaning and drying performance.
Another victim of reinventing the wheel instead of sticking to basic customer needs holding a realistic price point.
I hope a few members here get the finished Marathons and test them out.
I hope a few members here get the finished Marathons and test them out.
"Another victim of reinventing the wheel instead of sticking to basic customer needs holding a realistic price point."
Too funny! At first I was thinking you were talking about yourself. lol
Too funny! At first I was thinking you were talking about yourself. lol
You must have me mixed up with someone else.
I've long advocated for combos with very simple EM controls and passive internal components. Nothing fancy. Features like wifi only drive up the price keeping combos out of the average user's home.
I've long advocated for combos with very simple EM controls and passive internal components. Nothing fancy. Features like wifi only drive up the price keeping combos out of the average user's home.
Marathon, washer, dryer combinations
This does not surprise me that they failed, from the beginning there were so many mistakes they made. I did get in touch with them, but we played phone tag, and they never pursued getting back in touch with me, and I didn’t pursue them very much either.
Not that I could’ve save the company and it’s not even worth going over all the mistakes they made, they thought they had invented combos and they were the first ones to ever make a vented combo that uses 240 V, lol
If I were nearby, I might buy a few machines at auction I think they’re probably gonna go for about nothing I’m not sure whether the new Speed Queen and say bought or completed usable units or they were machines that were made by Speed Queen for them and they may be missing key components so they may be unusable as even a washing machine
If somebody’s in the Milwaukee area they could go to the sale. They probably could get the machines cheap . Unfortunately, the biggest buyer might be the scrap dealer sad to see new Speed Queen front loaders scrapped, but they have a little value other than for parts.
John
This does not surprise me that they failed, from the beginning there were so many mistakes they made. I did get in touch with them, but we played phone tag, and they never pursued getting back in touch with me, and I didn’t pursue them very much either.
Not that I could’ve save the company and it’s not even worth going over all the mistakes they made, they thought they had invented combos and they were the first ones to ever make a vented combo that uses 240 V, lol
If I were nearby, I might buy a few machines at auction I think they’re probably gonna go for about nothing I’m not sure whether the new Speed Queen and say bought or completed usable units or they were machines that were made by Speed Queen for them and they may be missing key components so they may be unusable as even a washing machine
If somebody’s in the Milwaukee area they could go to the sale. They probably could get the machines cheap . Unfortunately, the biggest buyer might be the scrap dealer sad to see new Speed Queen front loaders scrapped, but they have a little value other than for parts.
John
big flop
It was evident that this was a big flop. What if the heater got shorted out?
It was evident that this was a big flop. What if the heater got shorted out?
Reply 23
Wow is that how the CEO replied to you? Honestly I think you should try and blast them, just go with the absolute nuclear Fusion option
Wow is that how the CEO replied to you? Honestly I think you should try and blast them, just go with the absolute nuclear Fusion option
Adam,
Reply #23 is not referencing a contact between Marathon and Chetlaham. It's refencing Marathon's reply to someone else, who had a problem with a Marathon machine and shared the details of it in a discussion at the website elliott.org (Elliott Report, a consumer-help site run by Christopher Elliott). The link in Reply #23 originally opened to that discussion on a page there /problem-solved/marathon-laundry-machine-didnt-last-year/ but the page apparently no longer exists and the link now opens to a page /answers/how-to-fix-your-own-consumer-problem/.
Reply 33
The reply is not to me, but from a customer complaint posted on ellitot.org. DADoES explains it best.
I used it as an example of why the company wasn't thriving and eventually fell in. Marathon clearly was not valuing their buyers or listening to their concerns.
The reply is not to me, but from a customer complaint posted on ellitot.org. DADoES explains it best.
I used it as an example of why the company wasn't thriving and eventually fell in. Marathon clearly was not valuing their buyers or listening to their concerns.
Oh my bad,
But if that’s how they respond to the public wow that’s even worse, I’m kind of shocked actually
But if that’s how they respond to the public wow that’s even worse, I’m kind of shocked actually
You're ok 
Yes, his reply is bad. Arrogance blinds.
Marathon had a good concept going IMO, hopefully someone else will run with the idea.
Yes, his reply is bad. Arrogance blinds.
Marathon had a good concept going IMO, hopefully someone else will run with the idea.
Posted link to auction in Shopper's Square as it came up on my auction feed.
Good news it may be a chance to nab some SQ (or if wished Marathon) laundry equipment at good prices.
Bad news is this is straight cash transaction; CASH, CERTIFIED CHECKS OR CASHIER’S CHECK.
Given how things usually go, including what one saw with that appliance parts and service store auction in same area last year, auction likely will draw plenty of local interest. Probably same sorts such as dealers and others looking to snap up bargains for resale. This and of course those seeking deals for personal or professional use. Someone who owns rental properties, fitting out newly constructed homes, etc...
Good news it may be a chance to nab some SQ (or if wished Marathon) laundry equipment at good prices.
Bad news is this is straight cash transaction; CASH, CERTIFIED CHECKS OR CASHIER’S CHECK.
Given how things usually go, including what one saw with that appliance parts and service store auction in same area last year, auction likely will draw plenty of local interest. Probably same sorts such as dealers and others looking to snap up bargains for resale. This and of course those seeking deals for personal or professional use. Someone who owns rental properties, fitting out newly constructed homes, etc...
