Maytag Commercial Washer MVWP575GW Warranty Repair

[panasonicvac]

As a fan of Whirlpool myself, this just hurts to read. I will be looking into getting a brand new washer and dryer for my own home soon and I think I'm leaning towards on going for a TL. I'm already considering looking into getting a SQ TC5, I did however considered looking into getting the Maytag Commercial instead but the only things that made me want the SQ over the Maytag is that for one it can use straight hot water and two SQ has known to be very reliable. I would trust that the SQ would last longer than the Maytag but never I would've thought that the Maytag would already be having issues shortly after they would exit out of the factory. Another thing too is that I've watched this video between the Maytag Commercial and the SQ TC5. I was a bit worried that the Maytag would overheat on full loads with cold water since I'm looking into trying out some cold wash detergent to see which I would like better between that and the regular ones. But I wasn't sure if this video was ever accurate at all or not. Now after reading this thread, I guess maybe so.

 

[pinkpower4]

@pansonicvac

My Maytag mvwp575gw has NEVER overheated. When used properly, this won’t be an issue.

It’s a wash. No pun intended. Neither washer passes this test. The SQ may not overheat, but the clothes do not get clean. Because the agitator is one piece and has short fins, it is able to spin freely in the center.

The Maytag has a two-piece agitator where the top and bottom move independently. It is actually trying to work the clothes down, in, and through the water. THIS is why it overheats. Although this wash action works betters on all types of clothing, it will work noticeably better on bulkier items.

To recap: The TC5 has half load options for all main cycles, no ATC, and is made more durable. Overall, it is my top pick because of those features and still washes well. Its design should last longer. Its life is limited by bearing or control board failure. SQ TC5 comes with a 3 yr. warranty. The consumer does not have access to these parts for cost and it is too costly to pay someone else to fix for them. This is probably a time-limited model. SQ has made it clear they are going forward with the TR series which is great office wear only. The TC5 is more expensive to start with and price varies greatly! In my area from around 1K to $1400 K. If you want a matching set, the dryer is priced higher with NO justification for that. If you want a great washer that will last at least ten years and probably more like 15 or 20, this is still the one to get if price is no issue. However, it is not the same quality as their tried and true mechanical models.

The Maytag mvwp575gw (or mvwp576kw) is my overall top pick for cleaning performance. It can’t be beat. If cleaning performance is your first priority, THIS is the to pick. It has upgraded parts compared to any other brand of residential washer. Buy the mvwp575gw from an independent dealer because it comes with a 5 year parts and labor warranty included in the price. It shares its parts with what Maytag considers its true commercial washer. Parts may be easier to find and cost less later for that reason. If you do smaller loads and need tap hot water, you will have to find a workaround. The bearings, control boards, and transmission are what will take this one out. With that said, I think it should last around ten years for someone who takes care of it. From what I understand the bearings on this model are easier to replace by someone that knows what they are doing, and the parts cheap! Pictures like those shown in the review may say a thousand words, but they don’t tell the whole story. Were these machines properly used? What detergents, bleach, etc, were used and were they used in the right amounts?

 

[pinkpower4]

Repairs

I am an extra small adult and do not sell or service appliance for a living. I found it super easy to tip this washer up toward the wall, prop it up, and fish out a chain that had started to exit out of the bottom of the washer toward the drain pump. You could even lay it on its side if needed to replace a belt, mode shifter, capacitor, etc.

The control panel comes off by removing two screws.

The front panel is also easily removable.

This washer was designed to make it easy to repair. I will definitely consider buying replacement parts for it as needed if they last a reasonable amount of time. It is true that a transmission and control board may cost half as much as the $750 I paid (with free delivery and setup). However, this is much less expensive and more convenient than a laundry mat. Since the motor is not a failure point, I will consider repair this option too. I may even try to replace the bearings. What have I got to lose? Those parts are super cheap if I have/can find the right tools to do it. It has worked great so far with the most annoying quirk being lack of a tap hot for that Normal Eco cycle which is also the ONLY cycle for half loads.

The matching Maytag dryer looks like a winner too. This set may not last as long as SQ but I think I can keep it going for about the same price in the end.

 

[panasonicvac]

Hi there,

Yes I would believe that the Maytag can actually clean better than the TC5. In fact, I've seen the video from Lorain Furniture and Appliance on YouTube about the comparison between the Maytag and the SQ. BTW Eugene if you're reading this, thank you for making those videos. I may not be an expert but your videos has definitely helped me learn alot more about washers and dryers.

Anyways, I think I would rather have reliability and straight hot water as long as the washer works like it should. I'm usually a clean person myself so I may not need something that would clean as well as the Maytag but I certainly wouldn't want something that would clean gentler as the TR series. Otherwise I may as well go for a FL. I'm actually curious though of where you've heard that SQ is moving forward with their TR series? I find it hard to believe that the TC5 would be going away anytime soon. Especially since that model was a game changer for SQ with the demand of going back to their old and tried design, also it actually cleans better than the TR series, and I've heard that it is now one of SQ's best sellers. I've also heard that the TR series would cost pennies more when it comes to energy use. I would imagine that SQ could come out with more classic models like maybe the TC3 and/or the TC7. Actually if SQ does happen to come out with maybe the TC7 similar to the 9 series or at least the 8 series (Maybe call it the TC6 with that one), I think I'd be sold right there.

 

[pinkpower4]

@panasonicvac

It was my understanding that new regulations that took effect in 2021 would make the last year of production for the TC5 2020. I don’t know if that is still true.

SQ has tweaked its TR series this year but not touched the TC5. I think it would be great to offer variations of it!

My main point of posting is for those who cannot get the SQ TC5 for whatever reason (cost, availability, etc.) that this Maytag mvwp575gw seems to still be the overall second best residential washer for cleaning performance and durability. For tighter budgets, I would definitely look at the Roper and Amana models mentioned above. They should be easy to repair as well. The TC5 was not available until May 2019. I purchased my washer in the summer of 2018. The AWN432 were nowhere to be found, and the TR series wash action won’t work well for the different types of clothing I need to wash.

The sad thing is nobody builds appliances of electronics for durability or longevity anymore. I can buy three Ropers for the cost of a TC5 and have a washer that will work 15 to 20 years. When you add up the extra discarded appliances for every household, that adds up to a lot more waste :-(.

If you want the TC5, I would get it soon. There typically does not seem to be a lot of notice, and it seems best to purchase locally versus online for service issues later.

 

[panasonicvac]

Hi there again,

I guess I will have to wait and see of what's available when the time comes for me to purchase a matching washer and dryer. It wouldn't make sense for me to purchase the TC5 and DC5 now than later or otherwise they would sit in my storage shed and have the warranty expire cause it would be at least a few years until that happens. If the Maytag Commercial would still be in production around that time, I will ask my local dealer or repair technician to see if they would still be worth going for. Another alternative choice that I've also looked into is a commercial SQ TL washer like the SWNMN2SP115TW01 for example. From my understanding, it is supposed to be the same mechanically as their traditional TL washers. I think those would still be around because I don't think the TR series are even good enough to be used for commercial use.

I'm not sure if I even want to go for a Amana or a Roper, I hear mixed thoughts about them. Recently my brother and sister-in-law purchased a Maytag MVW7230HW and they seem to like it so far. That might be another choice that I could look into if a dealer or technician would recommend it. But again, I'll just have to wait and see.

 

[agiflow4]

I can say from personal experience about the Amana that it washes very well and works very well. Take that for what it's worth.

 

[ea56]

Ditto

for the Roper.  It does just what its supposed to do and never fails to do it.

 

Eddie

 

[DADoES]

 
The referenced Maytag Commercial model, and the Amana and Roper are all cut from the same cloth.  They're all Whirlpool-family brands, VMW platform.

 

[agiflow4]

Correct Glenn. The Amana and Roper are just cheaper variants,..BUT you have more water level choices through auto fill.

 

[agiflow4]

I should correct "choices" rather there are more variables of water levels.

 

[panasonicvac]

I'm aware that Amana and Roper are both owned by Whirlpool.

I will admit, they both look like they can clean well. In fact since reading the last replies from above, I went to watch some videos of them in action. I was actually impressed with the performance. BUT, I would want something that not only cleans well but also last a very long time. Other than just washing and drying clothes, I've never taken apart a washer before. I have with a dryer before but that's just for cleaning lint out. As of now, I would be a bit uncomfortable taking apart a washer for repairing. I would really be bothered if either the Amana or the Roper would break on me within a few years of use as well as trying to repair either one. For the price that it's worth, I don't think I would want to waste as much for having a repair technician come over and fix it cause I could just buy another same washer for almost the same price. And I'd also rather not want to replace it with another one for multiple of reasons.

Anyways, I think I'm all in with going for the SQ TC5 and DC5 if it would still be around by the time I'm ready for my own set which I seriously hope that it will.

 

[combo52]

Maytag MVWP575

This MT washer that I mentioned earlier in this thread has eaten another transmission and will now be scraped in just over 4 years, the customer does not want to spend the labor to replace it again, also WP does not have any transmissions available anyway and they do not want to wait.

 

These MTs are not much better than the $500 Ropers and Amanas, WPs etc.

 

When you consider that a SQ TL washer is only twice a much it really is the best value  and when you consider the operating cost + twice the life span the SQ FL washer at around $1800 is the best value + SUPERIOR performance compared to any of these flimsy light weight TL washers.

 

John L.

 

 

 

 

 

 

[pinkpower4]

I agree that this Maytag mvwp575gw is not made as well as the old models were and do not think it is a true commercial quality for that reason. I would be curious how the machine referred to was used and what/how much detergent, bleach, etc. were used for the loads. Honestly, the only issues like this (extremely short life and major failures) I have seen have been reported by a few on this board.

I agree that this Maytag mvwp575gw design is not as made as well as Maytag’s older models, but no manufacturer models are. Speed Queen comes the closest to their old models with its TC5, but even it has two control boards.

There are some issues here that need to be resolved. One is these ridiculous DOE requirements. At least this model still clean clothes and I can get around the one real quirk, which is no tap hot for the ONLY smaller load cycle. Not having tap hot available for the loads that require it in any model means more chemicals have to be used to achieve a similar result. There also needs to be an auto level water that works or a water level selector added to this model. MORE water is used at time instead of less because of this oversight. The ATC is a gimmick (just adjust your faucets if needed) and so are those control boards to satisfy these new regulations. It is also annoying for the tub to fill by switching back and forth from hot to cold. The only reason they do this is because of that unnecessary ATC sensor. Control boards and sensors cost more money so they had to find another way to cut costs because many consumers cannot or are not willing to pay $1K for a washer. I do think the cheaper build quality is more of trying to sell to the uneducated masses who would rather pay less initially. I don’t necessarily think it’s great for our environment to have to buy two or three washers for about the same price as one, but it is what it is.

I personally would have preferred the TC5 for the main cycles being available as half loads, no ATC, and tap hot for all of those cycles. It wasn’t available when I made my choice, and the price for that model ranges from $1K to about $1400 from the places I can get it from. Also, I don’t think the extra price for the matching dryer is justified. If the TR series is the only model that is available again later when I have to make my choice, I still will NOT buy it. I would rather have clean clothes and replace the washer more often because that is the choice *I* will have for the types of laundry I do.

However, I do think I will get at least ten years out of this Maytag model when properly used for residential use (although that will probably include a few minor repairs). I think I would get 15 to 20 years out of the TC5 IF the bearings last that long. I’ve said this many times. Consumers do not have access to the parts for cost and often cannot do the repairs themselves. Part of the “disposable” appliances is because of what repair people charge to fix them. Some also got this washer while they had the ten year parts and labor guarantee, but the consumer purchasing this model today only gets a three-year warranty.

This Maytag comes with a five year parts and labor warranty and has upgraded parts compared to their commercial technology line. This is a lot cheaper and more convenient than going to the laundry mat. In my opinion, it is still the overall best cleaning washer and the second best overall washer. If you don’t want or need the included warranty and use it properly, I think the Roper and Amana models with a dual action agitator would work well too. My advice to others is take the time to get your information from several sources and make the best decision based on your needs. Unfortunately, budget and availability will be a factor too.

 

[DADoES]

 
Many washers nowadays seem to do it, but alternating between full hot and full cold on the fill process instead of mixing hot and cold together directly in the flume is clearly a bad design.  Some types of delicate items should not be exposed to a full-hot water spray.

 

[combo52]

MVWP575 MT Washer Failures

The machine I mentioned in reply # 92 they decided to fix after all , it took almost 2 months for WP to get us a transmission.

 

This is the 2nd transmission with stripped gears and the shafts were so rusty that it also stripped out the plastic drive hub.

 

All WP built TL washers since 2010 with belt drive are not great machines and are usually not worth repairing.

 

Pictures of the 2nd failed transmission in the MT MVWP575 in less than 3 years.

 

John L.

 

[lakewebsterkid]

Water retention

When they are stating the value of 101% water retention, I am assuming they mean 101% more weight in the clothing versus when it was dry just before starting the load. So 8 pounds of towels before would weight ~16.1 pounds, so roughly a gallon of water remaining? Thats horrible. BUT, I do not trust Reviewed.coms testing procedures and results. They are nearly all over the place. Plus, now that they leave out the 'Science Results' page, I really do not take their info into consideration. Plus, when they test dishwashers they will find significantly different results between otherwise exact machines. Not confidence inspiring.

 

[henene4]

101%

Yeah, that is what that means.

Ugh, really depends.
Cotton's spun at 800rpm in a EU FL are said to be 70%

 

[Chetlaham]

Pic #9

What is that part? What does it do? Reply #33.

 

@john: Is there any way you can vlog these repairs? And take pics of the old appliances you take out of service?   

 

Also Reply #95: Can you tell me more about that DW underneath the transmission?

 

[DADoES]

 
Someone will correct if wrong ...

1) I believe this piece (pictured upside down?) is part of the rotation & speed sensing process.

2) (bottom of the transmission) The mode shifter mounts to the bottom and has an optical reader that fits up into one of the slots (don't recall which) and around edge of the cog, monitors via the notches the rotation and speed of the transmission during spin ... keeps the lid locked until rotation stop.