Maytag Commercial Washer MVWP575GW Warranty Repair

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Hi, John!

I understand. I agree with you, but I do think the Maytag mvwp575gw is one of the best new washers available today. It has plenty of water, great wash action, and I was able to get around ATC.

Most people purchasing these are under the stress of just trying to get the washer replaced as quickly as possible. The last thing we want to do is purchase a fixer-upper that we know nothing about. Laundromats where I live are $4 to $5 a load. Service calls are too expensive to buy a used one that needs repairs. At least this one does have a five year parts AND labor guarantee. I admit, I am treating mine with kid gloves.

If I lived close to Eugene Pallas or Kirk Rivas, I would gladly purchase one of their refurbished machines and/or at least be able to get them to fix one I might find on my own. I don't. However, if it was not for them, I would have purchased a Maytag from a big box store that would have left me seeing red. I had NO idea they had gotten this bad. Really bad. 4" of water? Some of the clothes do not even go under water.

As a single parent, there is nothing more disheartening then spending this much money only to find out it is nowhere near the quality of even the Whirlpool set I had twenty-five years ago that lasted 15 years with only replacing dogs. Like most consumers, I had bought into the front load is better especially since a relative was happy with theirs. The LG I had was OK. I was one of the fortunate ones and only had to replace a rotor and drain pump (drain pump was due to daughter leaving a bobby pin in her pocket). I had to disassemble the top, control panel, and front just to replace the drain pump. To replace the bearings that went out at ten years meant removing almost every single hose, screw, wire harness, etc. I knew I wanted a simple top load again.

I am praying that Speed Queen will tweak their newest washer design or find a way to offer the "Classic" Speed Queen as a no-frills choice for us that just want mechanical controls.

I am watching this post with much interest. Thank to everyone who has responded, I have learned some new stuff, but not enough to go buy a used one yet... I am still debating on whether or not to get an LWN432 while I still *may* be able to. It is risky and a lot of money for me.

Thanks again to everyone!
 
I still can't believe

the environmentalist movement isn't all over these new "energy efficient" appliances that end up causing the environment MORE harm than good. Even though a 1967 Maytag is not energy efficient, I'm sure that when all is said and done, it's more environmentally friendly than the latest/greatest for the mere fact that it lasts decades and is repairable vs something new that if you're majorly lucky will last 5 to 10 years.

I've loved my Duet Front Load that is now 14 years old. I was told when I bought it that I'd be lucky to get 5 years out of it MAX. I do not want a TL washer after having my Duet all these years. I just wish someone made a reliable front load washer that has a heater because how much longer can my Duet POSSIBLY LAST??
 
I stopped by a local used appliance dealer a few months ago and he had tons of NEWER washers sitting outside.  I asked him where he gets them.  He said that most of them are haul aways that he picks up from Home Depot and Lowes.  He also had older stuff but most of the inventory seemed to be newer vertical modular stuff by Whirlpool, etc.
 
as a tech that repaired the duet dryer that my mom and i own its best to keep or older machines they will out live the newer machines of today if for x reason duet washer needed to be replace witch i hope not would try to fine A direct drive washer like in the pic or a vintage 1976 canadien kenmore washer dryer set even if the vintage set would be harvest gold

pierreandreply4-2019033110503408146_1.jpg
 
I have a Whirlpool DD and a Maytag 606 sitting in the garage.  Both are in perfect shape.  If this new Maytag completely craps out, I'll be good to go! 

 

Plus, I have an old GE Filter-Flo waiting for some attention.  I suspect parts for it will be harder to come by.
 
This is seriously disappointing.
I thought, like we all did, that WP was taking this washer seriously.
Apparently they have not.
If anything, the warranty costs will tip their hand.
Hearing this adds fuel to the fire of my slowly ailing Maxima FL.
Very dissatisfying indeed.
Is WP TRYING to hand the market over to LG, SS????

I still love WPs kitchen appliances.
But I’m officially done with their laundry stuff.
They have given up.
 
It makes me wonder if they've corrected their quality control issues with this transmission or if the service techs are just slapping on the same old transmission when warranty repairs are done.

 
 
Ever since Whirlpool came out with the new BD washers in late 2010 early 2011, the quality has tanked ever since. Sometimes I browse my local or Los Angeles Craigslist to see if any vintage machines pop up, and there are a lot of Used WP/KM DD machines, but I haven’t seen as many of the newer BD machines on Craigslist, and I have a feeling that a lot of the newer BD machines have been junked since they are very problematic as they age
 
Pictures 6 through 8?

What would you would have told the customer about what you found? Since I don't repair washers for a living, I just know it does not look good at all! However, it looks OK until I get to pictures 6 to 8, which shows worn and rusty parts? What happened? Do you think it may have been overloaded? Did the seal leak?

Did you replace it with the same part number? It looks like some of the part numbers have changed for whatever reason. Looks like this needs to be one of them. I believe the 0 at the end of my model is because mine is from the first batch (not sure if there are revisions yet or not). This concerns me a lot.

I don't see how this design would work for commercial use at all, but it did seem like it would work OK in a residential setting.

All I can say if this washer turns out to be a wolf in sheep's clothing, Whirlpool/Maytag has lost any chance of redeeming themselves. While I still think this is better than their HE washers, this is disheartening.

This week I also threw another 2-year car battery to the landfill because my car manufacturer wanted to save a couple of bucks. I should mention this is the replacement for the first that lasted almost exactly 2 years. Oh, and then there are the name brand tires that gave out in less than two years because the dealer claimed "customers prefer soft rubber for a smooth ride". Talk about bait and switch. These looked like the real Michelin tires, but they were far from it tread wise. Hello, I prefer twice the miles and the same ride I would have if I had to purchase the tires again myself, which is what I had to do. I would like to take a truckload of all of these washers, tires, batteries, printers, other appliances, etc. and dump it where these lawmakers are. Sorry. I know this is off topic, but this is awful :-(.

I am not big on front loaders, so I sure hope Speed Queen makes a comeback with their top load model.

Thank you for sharing.
 
The fact that the transmission is riveted together is the first clue that Whirlpool didn't design the gearbox to be serviced but only replaced as a unit.  I just looked at the parts diagram for this model on a parts supplier website and that verified what I thought.  None of the gearbox parts are sold individually. 

 

A few months ago, I stopped by a local used appliance dealer and he had dozens of Whirlpool vertical modular washers sitting around that he's picked up from Lowe's and Home Depot.  It's a shame that Whirlpool has designed a washer that is so cheap that it ends up being scrapped in five years or less. 

 

I was hoping to get many years of service out of this Maytag.  However, I imagine I'll be scrapping it after five years, because there's no way I'm going to pay $250 to replace a gearbox or $350 for an electronic control board after the warranty expires!

 

The irony is that these complicated and over engineered designs are partly to meet government environmental standards.  With so many of these bypassing the recycling yard and ending up in land fills, I'd say government regulations designed to protect the environment are a dismal failure. 

 

It's a good thing I have a 1967 Maytag and a 1989 Whirlpool DD sitting in the garage! 
 
I would hardly call these over-engineered.
If anything, they were made with a factor of safety of 1.1.
And a design scheme of fast, cheap assembly.
And probably cheap parts that Purchasing foisted upon the engineering dept.
 
Well, they picked up the old girl yesterday.  The technician called today and said it is ready to be delivered tomorrow with the repair complete.  He said they replaced the gearbox, the splutch (not sure what that is), and the actuator.  I guess Whirlpool/Maytag requires the splutch and actuator to be replaced with the gearbox.  Don't know. 
 

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