Reply #26
This video was what gave me the final push to give one of these washers another try. As you may or may not know, I owned one before the used direct drive I had for a while. The VMW had a problem after about 6 years where it got stuck between drain and spin. It just buzzed and sat there. Sounded exactly like it was hung up between modes.
An appliance tech told me over the phone not to even bother trying to fix the machine, that it was the gearbox that had failed and it wasn't worth repairing. After learning more about how these particular washers work, I suspect that guy didn't know what the hell he was talking about, and that it was likely the mode shifter that had failed, a relatively easy and cheap repair. I will never again take the word of a repair tech who won't even come diagnose the machine. What a crock. If I hadn't just taken his word for it and instead found someone else, it is very possible I could still be using that same washer today, as it was bought new in 2016. That whole situation also ignited in me an undeserved dislike of these machines for several years.
I think people throw these washers away too prematurely. Many components on them, such as the mode shifter, splutch, and suspension rods can easily be fixed. But since the appliance industry has designated them as throw-away machines not worth repairing, very few of them live out their full lifespans.
Ryne