repair-man
Well-known member
Consumer Reports
Austin
I whole-heartedly agree with you, I'm no fan of Consumer Reports either. But, to say who cares what they think is wrong. They hold much power over the design of todays products. You can be sure that a negative comment in a CR issue will cause the manufacturer to address whatever it is that CR does not like. And I can personally attest as to why. A CR #1 rating is golden ! While in my 10 years as a Maytag dealer I never got to enjoy a #1 washer or dryer rating I saw a few ranges, refrigerators, and dishwashers get rated #1. And the customers flood in (with the copy of CR in hand) wanting the exact model. Not even something similar will do. It has to be exact. The instant Maytag would know about a #1 rating on one of their products they would develop a sales plan with new promo material for the particular product. They are not allowed to use the CR name so they would make big signs and stickers that would say "#1 rated by a leading consumer magazine". Then ther would be order restrictions put in place so that everybody in the dealer chain could get some until they could step up production. So I can only guess if a #1 rating is that good that a poor rating can be equally bad.
Ed
Austin
I whole-heartedly agree with you, I'm no fan of Consumer Reports either. But, to say who cares what they think is wrong. They hold much power over the design of todays products. You can be sure that a negative comment in a CR issue will cause the manufacturer to address whatever it is that CR does not like. And I can personally attest as to why. A CR #1 rating is golden ! While in my 10 years as a Maytag dealer I never got to enjoy a #1 washer or dryer rating I saw a few ranges, refrigerators, and dishwashers get rated #1. And the customers flood in (with the copy of CR in hand) wanting the exact model. Not even something similar will do. It has to be exact. The instant Maytag would know about a #1 rating on one of their products they would develop a sales plan with new promo material for the particular product. They are not allowed to use the CR name so they would make big signs and stickers that would say "#1 rated by a leading consumer magazine". Then ther would be order restrictions put in place so that everybody in the dealer chain could get some until they could step up production. So I can only guess if a #1 rating is that good that a poor rating can be equally bad.
Ed