Miele Touchtronic W4840

Automatic Washer - The world's coolest Washing Machines, Dryers and Dishwashers

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laundromat

laundromat

Well-known member
Joined
Feb 9, 2010
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4,209
Location
Hilo, Hawaii
I just found this gorgeous piece of laundry equipment at smith's. He also had the dryer that matches but, it's electric not gas.I have not yet hooked the washer up but the drum turns freely (no noise like it would make if the barrings were shot)and no sign of a burned out control panel.I will keep you posted as of what may be the reason the owner parted their ways with this beauty.It has the drawer too! I am attempting to get a print out of the owner's manual and am calling Miele today to see if the unit was ever registered warranty wise.I noticed too that there is a notation slip taped on to the door trim inside where it says to leave the door ajar when finished. I wonder if Miele stuck that on or if the owner took the liberty to do. either way,I think every manufacturer should do that.
 
Sorry can't tell you the year it was introduced but they are good 6kg machines and still for sale here. My hunch would be 2005-2006. Probably earlier in EU land.

EDIT: January 5, 2007 was the NA launch of the W4840.

Here's a link to the Miele 4840 Operating and Installation Instructions Manual

The biggest problem I have ever seen on the 4840 is door sag. Hopefully not an issue for you as they were very good machines.[this post was last edited: 3/1/2011-19:48]
 
Wow that model Miele was going for $1900 USD back when I bought my Miele 4800 washer. I wonder too about the reasons for parting with them. And no Miele didnt have a sticker saying to leave the door ajar. Methinks that the owner may have done that.
 
So, I plugged it in and turned it on the regular cycle. I did not yet hook it up to water. The door locked, the interior light came on and the pump immediately came on. I tried to cancel and turn off the cycle but it would not stop. I unplugged it for a few minutes then plugged it back in. The door unlocked and then I went and set the program to drain and spin.The read out said "remove shipping struts!". Since the drum shakes freely and there are holes where the struts normally are, I think there may be a board issue. However, I do see a small bolt in the back but, until I see inside the rear of the unit, I am not sure if that smaller size bolt is there for shipping.If so, that may be why the unit is screwed up. When I hit the start button to proceed,the read out goes to drain and spin and I set the spin speed to max. The door locks,the light comes on and another few seconds later,it beeps and reads " water must be turned on." Why the hell the water needs too be on just for the unit to drain and spin is beyond me. That will be the next procedure I will attempt before going any further.Otherwise, it is in immaculate shape (except the scratches we got coming home from rocks that fell from the mountains earlier during a rain storm)and I am thinking about going back to buy the dryer ($400)even though it's electric.
 
Many Miele's needed to run through an initial wash (no laundry, detergent or bleach) to add water to the pump float.

See page 8 of the manual I linked to for all the gory details.

The shipping strut reminder is just a Yes No option or at least should be.
 
I was told by Charley (owner and manager of Smith Appliance where I found this "dame")that the original owners of this set brought them here from Canada.
 
@appnut But Canadian machines lose their warranty when over the border and vice versa. Shame that Miele USA and Miele Canada can't both get along.
 
Has Nothing To Do With "Getting Along"

But how Miele (Germany) structured Miele North America (for one assumes the same applies to products sold in Mexico).

Think about it, both the United States and Canada share a very large border, and at any given time the exchange rate between the two is bound to favour one or the other currency. This very well could lead to many cross border transactions and lots of headaches for Miele
 
I know all that but it would nice for the consumer. 10 year warranty option for all etc.

On a side note I have always wanted to own a Miele myself.
Here`s hoping the release of the IntelliQ aka the hockey equipment washer this summer lets me finally justify a purchase.
 
The washer needs water connected to it since it uses sensors to sense if water is connected. That way it will continue with the cycle. Once you get water connected to it and this machine can be connected to just cold if you want. Still this is a good find...I would jump on it in a heartbeat. Also when you first plug the washer in the "remove struts" will pop up in the screen. Its part of the programming. And even if they are not in it will show up just in case you moved the machine and replaced the struts in.
Once you get this machine connected right your going to be in for a treat.
 
NorthernMary

I am not that computer literate and have never been able to download any pix from my digital camera.Sorry but I guess I'm too "old school" to figure it out.All ican say is that it looks like it just came off the showroom floor. The person I spoke to at MieleUSA said it was purchased on April 1st,2007 and had a 1 year warranty.[this post was last edited: 3/2/2011-15:50]
 
I think the message comes up anytime the unit has been electrically disconnected. It's just a precaution.After my shift is over (1PM PIT), i am hooking the unit up to water and putting it on a test drive. here's hoping. I still think the previous owner didn't reprogram it after they moved it.

Update---

I hooked it up to water and reprogrammed it using the Sanitary cycle. It filled,paused, then drained the water out as it beeped and read "Call technician code F-50". The drum has not moved a bit. So, I am thinking it may be the main motor failing???? Any clues?? I don't want to spend a fortune on it. It only came with a 1 year warranty!! The Askos and LGs come with a 10 year warranty.Thanks!

I also set it to Drain and Spin. It did come on and drain but no tumble,no spin and the same message came up after it shut itself down.[this post was last edited: 3/2/2011-15:51]
 

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