It was pretty mean of them to not make the refillable tank cartridges available in the US.
I wonder was the logic just creation of a consumables market, or if they just were unprepared to unclog lines due to sparse repair crews?
There’s a pair of peristaltic pumps (a tube with a roller) which can clog if used with gloopier liquids but isn’t a massive ordeal to clean out as it’s literally a clear tube on a roller, similar to what you might have seen in a hospital on a dialysis machine.
Either way, it’s turned it into a different product in Europe and North American markets.
I find I have largely given up on it though. I don’t find the auto dosing all that compelling as a feature and I haven’t been over enamoured with their detergents. There’s a lot to be said for mass market top of the line. I’ve a tendency to manufacturers of machines and detergents to remain separate entities.
I’ve also found the detergent cartridges have leaked quite a bit on occasion - not entirely convinced by it as a system. A lot of the other washing machine makers in Europe use auto dose that you just fill into the drawer and to me it seems like a far less complicated way of doing things.
Their detergents packs aren’t all that convenient either as mostly you have to order them online. I’m only aware of two retailers around here who stock them and you certainly can’t just throw a couple in with your groceries, so it means having to go to a specific website or having to go to physically pick them up. It’s convenient online but also just another thing I have to do that I forget to do and they’re quite expensive compared to a pack of Persil or Ariel (or Bold or Daz) one of which is invariably on a promotional offer. Also the store brands in some cases are absolutely excellent and significantly cheaper.
Prices are going up across the board, and I just feel I should be watching the pennies - overpriced laundry detergent isn’t really a high priority.