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Combo, I never knew body weight prevented one from repairing appliances, lol. Much of what he says is speculative in nature, but he admits that.
You stated "most of what he said is not true at all." Filtering out what is speculation, please indicate the segments of the video that are "not true at all" and state why. That will make the video more meaningful to us.
 
This topic was brought up back in April when the video was first released, it's only 7 months old. Ben is a Platinum member of this forum under the name of mrstickball and everything he stated in this video is definitely accurate. In my opinion from being on other appliance forums, Whirlpool is on worse shape than what he stated in the video. Their quality has nosedived, just like their stock.

https://automaticwasher.org/threads/is-it-over-for-whirlpool.97887/#post-1228434
 
Whirlpool today is the largest manufacturers of dishwashers in this country the largest manufacturers of washers and dryers, they are huge force in refrigerators as well

They’re currently spending several hundred million dollars on the Clyde, Ohio plant taking it to the next level with a new updated washer designs, the company is hardly in bad shape. The quarterly profits have been steadily rising.

I believe the plant that was referenced in this video is the old Amana Iowa plant. There were some layoffs there. There were some layoffs at various places in whirlpool, the Iowa Amana plant is still running and building refrigerators every day.

To repair major appliances you need to be pretty flexible and while being heavy doesn’t totally preclude you from doing such if you’ve ever tried to replace an evaporator fan motor in the back of a side-by-side icemaker and fan motors and bottom freezer refrigerators I’m sorry this guy isn’t gonna be able to do it.. Last evening I had to replace a heating element in a stacked full-size Electrolux dryer I had to crawl through a hole that was 12 x 30“ wide to get behind the machine for example. You have to get way back underneath the dishwashers. You have to reach all the way to the back of the thing through a 4 inch opening to remove the heating element connectors and on, and on every day, you have to contort yourself into spaces to efficiently repair appliances.

I guess I just don’t like the sensationalistic style of these click bait videos. It’s not just him that’s true.

John L
 
It appears that Combo52's earlier ill-mannered and childish comments were removed. I apologize to Ben, (Mrstickball,) if he saw John Lefever's hateful response before administration removed it.
As far as the video being "click bait" that is Combo's personal perception of someone's motivation and not reality.
I didn't attach Ben's video to denigrate Whirlpool, but to bring about discussion. Yes, there is much decline in Whirlpool quality, but there is a reason. That reason extends to many other appliance manufacturers as well.
I pointed out earlier in the year, that we had moved, and the builder had placed a new Whirlpool dishwasher in the house and it leaked from a bad seal. Thankfully, our inspector caught it before we moved in. I got a 600 dollar allowance from the builder, and he removed the defective dishwasher. That doesn't say a lot about Whirlpool's quality control, although that was one machine and I can't make an overt generalization from one data point. BTW, I replaced the defective Whirlpool with a older non-tall tub GE tower-wash which, of course, washes with perfection.

The builder also had a Whirlpool over-the-range microwave (imported, of course) which works great. We also purchased a new Whirlpool counter-depth refrigerator. Time will show how reliable it is.

I certainly want to support Whirlpool, as it us the last U.S. owned full-line major appliance manufacturer. Just because of their size and massive sales volume doesn't mean they can't fail. I certainly hope they do not, and hope they never sell off to another manufacturer.

Sadly, U.S. consumers seem to want high tech snd low costs over higher price and quality.

Case in point is Alliance's Speed Queen. Great quality, but steep price and they have, sadly, a very low percentage of the residential laundry market, sales-wise.

Unless consumers are willing to start paying for quality over glitz, I think we will continue to see an overall decline in products...for all appliance manufacturers.
 
Thanks Barry, The gentlman makes a lot of sense.
I'm not surprised at what's been going on, I've done research on other manufacturers products for decades.
Bottom line, - you build junk, you lose customers, and revenue.
Plain and simple.
It reminds me of what GE did. Now we see the end result.
 
Whirlpool today is the largest manufacturers of dishwashers in this country the largest manufacturers of washers and dryers, they are huge force in refrigerators as well

They’re currently spending several hundred million dollars on the Clyde, Ohio plant taking it to the next level with a new updated washer designs, the company is hardly in bad shape. The quarterly profits have been steadily rising.

I believe the plant that was referenced in this video is the old Amana Iowa plant. There were some layoffs there. There were some layoffs at various places in whirlpool, the Iowa Amana plant is still running and building refrigerators every day.

To repair major appliances you need to be pretty flexible and while being heavy doesn’t totally preclude you from doing such if you’ve ever tried to replace an evaporator fan motor in the back of a side-by-side icemaker and fan motors and bottom freezer refrigerators I’m sorry this guy isn’t gonna be able to do it.. Last evening I had to replace a heating element in a stacked full-size Electrolux dryer I had to crawl through a hole that was 12 x 30“ wide to get behind the machine for example. You have to get way back underneath the dishwashers. You have to reach all the way to the back of the thing through a 4 inch opening to remove the heating element connectors and on, and on every day, you have to contort yourself into spaces to efficiently repair appliances.

I guess I just don’t like the sensationalistic style of these click bait videos. It’s not just him that’s true.

John L
Are you sure?
 

Honestly, Whirlpool has been declining in quality since the 1980’s. I remember John posted about awhile ago on how the people who got the earliest direct drives were irate about the linting issues and how they were harsh on certain types of items, so much so people went to the nearest Whirlpool dealer or Sears and bought another belt drive.

The programming got stingy in the 1980’s with the lack of spray rinses and overall programming (no gentle agitation on the rinse cycle on permanent press), in general wasn’t as thought out as it was on the belt drives.
 
Well, the first direct drives used to tear up couplers. They improved the coupler. Whirlpool decided rather than replace the worn out tooling and continue production of the tripod design to go with the world washer belt drive design. Brasil and Mexico were already building one. You realize junk is junk at any price.
 
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