My new neptune project

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spacedogb

Well-known member
Joined
Nov 15, 2014
Messages
238
Location
Lafayette, LA
Hello everyone,
I was recently able to get my hands on a set of touchscreen neptunes. The guy i got them from said they had been outside for about 2 weeks, the rust on them leads me to believe a lot longer time than that. Also he told me the washer worked and the dryer made lots of noise. I was able to plug in the washer and here are the problems i have run across:
The screen is out and the LCD has bled through. He said he tried to heat it up with a hair dryer to correct the problem.
There is mold EVERYWHERE!!!! (I plan to take the washer apart and clean every inch.)
There is rust all over the cabinet (I want to take it apart and have the exterior refinished)
When i plug the unit in and connect to water, I get two short buzzes and the unit does nothing else. (Any ideas what it may be?)
When I turn the tub inside, it sounds like something is rubbing and grinding like bad brakes. (Bearings?)
Any help or suggestions would be greatly appreciated.

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they are great performing

machines when you get them up and running.

 

These had flaws but not many, you can google Neptunes on you tube and find many videos about problems and how they are repaired. There are quite a few dealers on ebay that will sell rebuild kits for just about all the major problems in these machines.

 

Early models - before yours I think had trouble with door locks failing and causing a cascade failure in the main board. Mine had this problem. 

All models eventually the bearings wear out and that sounds like one of your problems- there are kits to replace them, its the tool that costs $$$ but there are people who rent out the tool

As too the control board I have never worked on the electronic models perhaps someone here has the experience.

These machines are very easy to work on they were designed to come apart quickly.

As to the mold and rust that sounds like outdoor problems. 

 
 
I have a set of MAH5500s currently in storage because I can't seem to get it to balance. I enjoyed that set fully but i think I'm missing parts to it. Hopefully I have better luck with this set, I just wish i could figure out why they just buzz twice then do nothing else.
 
 
<blockquote>... the Maytag Neptunes are the worst washer and dryer pair I have ever seen! They mold and mildew quickly! They don't dry properly! They vibrate out of control! There are always error codes!</blockquote> Nope, disagree.  My neighbor has had an MAH6500 for 8 years (bought new just before they were dropped off the market).  No error codes, no malfunctions, no repairs.

He had found a matching dryer for free on CraigsList about a year before he bought the washer.  The "sellers" had abused and worn it down to the point the drum support bearings were shot and the edge of the drum tore through the inner panel.  I refurbed it and it has worked great now for 9 years.
 
yeah, I don't know what your talking about......my first original pair I bought brand new, after 14 years, the bearings finally needed replaced.....

not to mention, what mold/mildew issue?.....drying issues?.....error codes?

when operated properly, I have never experienced any of these issues.....I don't leave my doors or dispenser lids open, and I don't run a clean washer cycle, in fact, these don't even have that!.....

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Why so many machines, Martin?

I think its a cool set up but there is no way our household would generate enough laundry to keep them busy.  And, I separate everything instead of putting it all in 2 or 3 loads.

 

Are they all 7500s with the heater or do you have some of the older models too?

 

Anyway, neat setup!
 
well, as one member named them, 'the fleet'......I also sort of like the wave of the control panels......

besides, once you get used to rebuilding a few, their easy as pie to work on.....plus a few spares for parts.....what you see in the pics is just whats hooked up....all gas dryers....and one stacked set...

I have 3 adopted kids, and foster kids as well, upwards of ten at a time, I HAVE LAUNDRY!!!....

all the ones I have are the 5500 series, non heater, thought about searching for ones with a heater, but all it does is raise the temp to 140, my water heater delivers temps higher than that.....very few stain brain units ever come along...
 
even when used properly

Even when used properly, they do as I have stated above! It doesn't matter how much TLC you give them! They are the worst washers and dryers I have ever seen! All of the new washers and dryers are also the worst I have ever seen! You can forget about cleaning smelly, sweaty gym clothes! They will come out stinky! Older is better!
 
You must've seen some BAAAD Neptunes then there buddy.
The laundromat I used to go to back in college had 2 rows of Neptunes. Running constantly. Other than dealing with the weirdness of other peoples' laundry, those Neptunes never seemed gross or smelly, or shaky, or loud, or weird in any way.

If you ask me, the Neptune was sort of a trail blazer in the US market! And performed admirably well. Sure it had some issues, and Maytag got sued for them. But they fixed a lot of those issues in later models. And if WP didn't scoop them up, they probably would've come out with a new front load line with lots of lessons learned.
 
Thanks Greg.....

not everyone is going to have bad luck, or good luck with the same machine....

and everyone has their own habits of how to do laundry, or operate a machine, and adapt to it quirks....to each his own...

for many issues with machines of any brand, there can be a glitch somewhere along the lines......mostly I have found it to be operator error....especially when you see a comment of 'the machine spilled bleach on a dark load!'....yeah, right, the machine did it......I would love to see a video of that, didn't know they made machines that could lift that bottle and pour it all over your laundry....that's amazing....people don't want to change their ways, or be told, the problem could be them.....they don't have the ability to pull themselves back from the equation and think otherwise....

like it or not, mine keep chugging along....
 
Maytag 5500

I have had a pair of Maytag mah5500 models since new. In 13 years I had no problems with them. They still work and I have stored them in the garage in case I buy a second home again. I just can't part with them. Only this year did the washer ever go off balance, and that was with two soaked down pillows. I bought a pair of new speed queen 9 series to replace the tags. I never had mold or washing or drying problems and neither has my best friend that bought his at he same time.
 
Hey GELaundry4ever, I'm not sure what these Maytags ever did to you, but perhaps you should talk about your experiences here and tell us what happened that made you form such a negative opinion about these machines?

My first experience with using this particular style of Maytag was kind of interesting. It was at a laundromat and I noted how similar the coin operated machines were to the ones I could buy at the time.

I remember how quiet they were. They seemed to do a decent job with my clothing.

Now personally, I think that in Maytags final years, they made machines which were somewhat ugly, but this is a matter of personal opinion. (The LCD panel one kind of reminds me of the same LCD panels you find on photocopier machines.) The staggered baffles in the drum kind of irked me a little, but I'm sure its effective.

One thing that seriously irked me about these machines though was that they didn't have a glass door I could look into to see the clothes tumbling. It was as if Maytag had something to hide. I'm not sure why they made this design decision.
 
Yes.....gelaundry4ever

Please tell us..... in your 22 years of being on this earth, what experiences have YOU had with Maytag Neptune?? For example, have you or your family ever owned a pair to form such negative opinions?

I have a MAH 3000 and not had of the problems you described.

PLEASE back up your opinions with hard facts.... not just hearsay.
 
I have one of the original sets from 1999-2000. I used them for 12 years heavily with none of the issues described above. The house is now a rental property with 4 tenants living there, and they have been using them for the past couple of years. Still running strong with no issues. I think they are great machines. No window is not a problem for me because I don't have time to sit and watch the clothes go round and round. Everything comes out clean and fresh and the dryer keeps up with the washer which is a big plus for me.

Jon
 

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