My new whirlpool duet has high water levels is this normal??

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jetawayjuan

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Jan 23, 2012
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I got a new whirlpool duet a few days ago a I have noticed when I use small load or bulky cycles the water fills to a level that can be seen even so high that the clothes just roll and not flip! Wondering if this is normal or do I need to call whirlpool??
 
I don't think anyone has to worry about a Duet getting T

Yes. different cycles use different water levels.  My current favorite is Active wear, it seems to get a decent level of water, but I loose a number of options.
 
I'd say just leave it as it is. Most people prefer a front loader that uses more water than the amount most others do. Take full advantage of it!
 
Seems normal for 'bulky' but not for 'small'. My FL has only one level and I have to add water for bulky. Mine is not Whirlpool. Wait for someone who owns one to tell what theirs does.
 
The quick wash cycle uses a little bit more water than you would expect for a small items load. I use Allergan, Jeans, and Bulky the most due to water usage. I've not tried active wear yet. Normal/Casual uses the absolute least amount of water--it truly is thimbal full washing.
 
When we had our Duet pair, I remember discovering the Active Wear cycle and it's use of more water than the Normal cycle. 

 

It makes perfect sense that the Bulky Items cycle would use a lot more water.  With the inept Affinity washer I have now, it doesn't fill with nearly enough water to effectively clean a king size mattress pad.  I have to add a good three more gallons of water by hand to get things sloshing.

 

The Duet is a far superior, more versatile and capable machine than the Affinity could ever wish to be in its wildest dreams. 

 

The solution to your problem would be to use the Bulky Items to wash only the things it was designed for, and perhaps good sized loads of towels to get them completely immersed as they tumble.  With too few items and too much water, the pieces will just bump around at the bottom and never receive the cleaning action that tumbling provides.
 
Yes this is normal. the active wear cycle i find on mine has the most water as you mentioned. the clothes just flop around because there is too much water or the paddles aren't big enough to handle that much water. the only issue i have with that cycle is there is really no spin between the rinses and you can't use the steam option. again normal/casual is the cycle with the least amount of water. so i guess not all front loaders wash just with a thimble full of water as so many people have said. I feel they know what they are doing with the design and usage so just use the right cycles accordingly.
Jon
 
What I find interesting about this discussion is how different each cycle is in terms of water usage, etc. Given that we are constantly told the extra cycles are gimmicks, I wonder if that conventional wisdom is no longer valid. And if so, why isn't Whirlpool doing more to advertise them?
 
Less is more.
People tends to use no more than 2 cycles than all the cycles on the dials.
Modifying these new machines is somewhat a pain in the Azz to remember what does what unless you tailor made the cycles yourself!

I own the Elux Wave Touch and water levels varies from load to load as well as cycles.
Small loads will use more water since there's no weight to the load so the computer will compensate by using more water.
So in fact that this small load is being washed as if they are hand washed instead of tumbling like a normal cycle in a Wascomat.

All I can say, it is normal for your machine to act in this matter and I would not worry about it unless your load requires a vigorous agitation!
 
unless you tailor made the cycles yourself!

That's the great thing about our Neptune 7500. I can't believe ten years later, no one has replicated the simple, but advanced, interface of those Maytags!
 
Eu tenho uma Duet (rebranded brastemp) e dependendo do programa ou da quantidade de roupas ela aumenta o nível de água. Isto é absolutamente normal e eu gosto pois enxagua melhor e nas grandes cargas a roupa se movimento muito bem. Eu tinha uma Electrolux front load e a troquei por esse motivo. Ela usava pouca água e algumas vezes tinha-mos que usar uma mangueira para enchê-la pelo dispenser já que algumas cargas ficavam quase sem água.

 
In English now:

I have a Duet (rebranded Brastemp) and depending on the program or the amount of clothes it increases the water level. This is absolutely normal and I like it better and rinse clothes in large loads are moving very well. I had an Electrolux front load changed and for that reason. She wore little water and sometimes we had to use a hose to fill it by the dispenser as some charges were almost without water.
 

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