Well, however it works, it works very well. My clothes are actually brighter than they have been in a long time, and it applies the fabric softener better than the hotpoint. With my hotpoint, it wouldn't really make a difference if you used softener or not, it was pretty useless, but on the bosch, they feel softer and you can smell the softener, the clothes themselves are softer!
One of my aunties has a 12 year old Bosch machine and it doesn't look a million miles apart from this. Major difference is my display panel and the silver shiny knob. One thing I wish Bosch and many other manufactures wold do is to tilt forward the control panel like EBAC have done. Makes selecting the program much easier, no need to bend down.
The engineer says this model is made in Germany, which is nice, although whoever fitted the detergent draw was having an off day as it isn't completely lined up, but that is serious nit picking. Both the door and the draw close with a click and clunk.