@logixx
Our W5741 did EXACTLY that, presumably softened water didn't help.
All well and good having a no-nonsense programming (I dislike the fussiness of the F&P FL here), provided the machine can deal with the volume of water produced by it. Obviously, neither example can.
In the defense of Dan (and he noted this) the machine can be filled, but not stuffed like a European FL machine.
Provided the weight of the items didn't exceed the washer's pay-grade, I see no issue with expecting the machine to perform properly with a full load. The fact there was over-sudsing from a very low-suds detergent suggests the machine simply isn't able to deal with an at-capacity load of heavy cottons.
Following Bob's footsteps, I really dislike seeing an under-loaded machine. It pains me to see our washer run anywhere between 2-6 times every weekend, with 5-6 things on the Quick cycles, when everything could theoretically be washed together.
If manufacturers/energy-saving advocates wish for people to wash full loads; then performance in all phases of the cycle ought to be high enough to not need cycle modifiers (i.e. additional rinses) that use more water or energy.
What I can make of this is that perhaps washers should be tested in a worst-case scenario, with full or over-loaded loads of terry-cottons. If a washer can deal with this effectively, then everything else should naturally fall into place.