The New SQ Top Load Washer
I was the first one hear on AW to voice concerns about this new design SQ washer and many here dough ted my concerns about this machine.
The company that Jeff and Jason and I founded and run after almost 40 years has consistently been the top rated service and SALES appliance company in consumer and manufacturer surveys in the DC area for over 30 years, we always look out for our customers FIRST making economical repairs and giving good deals on new appliances that are proven to be good values and that we believe in. [We have never sold a Samsung or LG branded appliance for example or even a GE branded laundry appliance ]
I am proud that my buddy Eugene got a hold of this new washer and posted the results for all to see, I think that SQ overreacted to his tests and they will in the end do more harm to their brand by doing so.
I have voiced concerns about this new washer to our sales rep, the distributor, the Service reps and back to SQ in Wisconsin as well, but at this time I am choosing to work within the system to affect change. I have an obligation to the thousands of customers that have purchased SQ appliances in this area to offer service and support and intend to do so.
I am very disappointed in SQs plans to curtail sales of their great FL washers this year, this to me is the bigger story here.
As to all the hype about the so called MT Commercial TL washers, we have sold some of these and will also offer them, BUT this is no where near as good a machine as the WP DD washers in washing performance, without a tub brake it simply does not wash as large a load as the DDs. It is basically a slightly improved VMW top load washer which WP brought out in 2010 and these machines have had all kinds of SERIOUS durability and PERFORMANCE problems and a large percentage of customers HATE them, we replace several every month where customers just can't stand them any longer.
For the washer collectors here on this site that want a traditional top load machine you are better off getting a slightly vintage machine like a 1985-2008 WP built DD washer, there are also other good vintage options depending on how much work you want to do and how much you want to spend.
John L.