LG is a company I think I'd avoid personally. My auntie has one of the first Direct Drive Intellowashers, and it's been pretty good for them although it does make an awful scraping noise, but for 6 or 7 years old is pretty decent. My mate from uni's mum had the same model, and she said even though it's broken down a couple of time it's been pretty decent, washing for a family of 6, although no doubt because it's only ever used on Quick wash - but again that makes the same scraping noise as my auntie's does when it starts tumbling - and the few times I used it for my stuff it did an alright job, but nothing more. However, my grandma bless her had a later model (I think she bought hers in 2006 or 2007, something like that, she only had it a couple of years before she passed), and it was an AWFUL machine... wouldn't balance at all, took forever to do a wash, and even though it had a quiet motor the recirculation pump was noisy, certainly far noisier than a Jetsystem. So to me they seem very hit and miss in consistent quality.
On top of that, we've had an LG TV, DVD player, and I've had an LG phone and they've all died within months and/or have had poor performance. My touchscreen on my phone broke twice in 6 months, to the point that I simple didn't want to bother sending it off again for 2 weeks and have started using my old phone from the stone ages, which actually is much better. 3 other people I know with LG phones have had the same issues. LG weren't interested at all. I also know somebody who had a £1000 LG flatscreen TV which simply conked out at a year and a bit year old, and they weren't interested at all.
LG washers, in my opinion, like all their products, offer more style than substance. Shame, because on paper and even build quality wise (at least on the exterior) they're pretty decent. I think if I was spending LG money, I'd rather get a high end Zanussi/Elux or just fork out £100 more for a Miele, at least even if they did go wrong then you'd have a decent service network.
Jon
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