One can find OPL sort of institutional laundry products such as Kirkland, WindFresh, and others on shelves here for anyone including domestic consumers to purchase.
OTOH really big players like Ecolab, Diversey and others do not sell to anyone but commercial customers (laundries, dry cleaners, etc....) Everything comes through distributors or other suppliers who among other things are supposed to ensure against diversion. In many instances these products do not come with dosage information, supplier or dealer shows up at laundry or whatever and calibrates dosage to suit needs. Often not even owners of plants know what dosage is, they have to keep referring back to Ecolab or whoever if things aren't going well.
This being said thanks to our friend Mr. Internet one can usually find Ecolab and other products being offered to anyone with a pulse. This is usually stock from closed laundries or other professional customers now surplus to requirements. Since Ecolab or whoever won't take things back, it's just sold on...
Thing is Ecolab does *NOT* provide any sort of support for domestic customers. As stated if people have problems with such products they are directed to local distributor/supplier who acts as sales rep well as customer support/technical advisor.
OTOH really big players like Ecolab, Diversey and others do not sell to anyone but commercial customers (laundries, dry cleaners, etc....) Everything comes through distributors or other suppliers who among other things are supposed to ensure against diversion. In many instances these products do not come with dosage information, supplier or dealer shows up at laundry or whatever and calibrates dosage to suit needs. Often not even owners of plants know what dosage is, they have to keep referring back to Ecolab or whoever if things aren't going well.
This being said thanks to our friend Mr. Internet one can usually find Ecolab and other products being offered to anyone with a pulse. This is usually stock from closed laundries or other professional customers now surplus to requirements. Since Ecolab or whoever won't take things back, it's just sold on...
Thing is Ecolab does *NOT* provide any sort of support for domestic customers. As stated if people have problems with such products they are directed to local distributor/supplier who acts as sales rep well as customer support/technical advisor.