At the risk of being called down about this, these machines were the worse pieces of s--t ever made. The capacity was incredible and they washed, rinsed and spun out fairly well. But they were so flimsy and they were terrible about walking to the end of the hoses when spinning. The dryer was pitifully undersized to the washer and the puny motor would overheat on many of them quickly into the cycle and shut down so you had to wait for it to cool down enough to restart. They were a Franklin made design that began in 1967 and was modified in the 70's to a better suspension system and somewhat smaller capacity. These were just poorly and cheaply designed from the beginning and did not last too long. The actual cabinet had the consistency of a beer can and you could easily bend the lid or cabinet parts. They weren't that popular even though they were sold under different names. Bradford, Wizard Citation, Gibson, Kelvinator and probably several other names too. They sounded like a good idea, but were poorly conceived. As far as "loaner" washers, that went out some time ago. I know the local Montgomery Wards used to have a "loaner" machine back in the 60's & early 70's if they had a customer that insisted on it. A definite thing of the past though.