Pre 2010 Candy Explodes in the UK

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Didn"t wanted to make a new trhread, so I ask you here

Well.. like a non-Candy post.
It seems really that I don"t know how to use my Whirlpool tumble dryer that is TIMED one... clothes are always smelling abit toasty, and smell of softener is often totally gone. It"s a vented one (AWZ 3303)
Can you help me, tell me how to use it, or tell me how you use your timed tumble dryer?
 
how full load?

How full are your loads? I counted that my dryer takes 80-90 minutes average, for a full load, but it oftens get toasty :(
 
currently they are average as my sister lives next-door to me and my 8mth old neice normaly makes a meal of a well meal LOL!! anyway it used to be verry small and when my sister is not begging me to make her a cuppa my loads are verry small once agen. in my creda dryer loads take 1hour to dry but in my compact white knight the loads take 60mins 40mins 30mins. my creda is 13 years old and the white knight is 8 years old. my blomberg tl dryer needs a new belt
 
@Hoover 1100 (Nextra 04 bla bla)

Hi Matt... you, by using the royal 'we' refer to yourself or to a conspiring group or something? I don't know you in person but I've got the feeling that we spoke in past occasions... probably on YouTube... but I've noticed that you are contraddicting yourself on this occasion: I quote what you said about Nextras 2004... they are "quite a lot better made than the machines they produce today if you ask me" and then you go on and say "Candy machines are poor quality... we've known it for decades" yet again you're asserting that they are poor quality nowadays... so... I'm confused... did they improve they build quality only in 2004 and only during that year or specifically to build my very Hoover Nextra washing machine? And what about my dishwasher and my freezer? They are full fledged Candy too.

Anyway, I have seen instances of loads of other brands, not only the ones mentioned here, e.g. Bosch, Siemens, Electrolux, ect, which in a very similar fashion break down beyond economical repair after barely 4 years of use... I don't mind that so much considering that you can get an "Indesit" or "Beko" which lasts you 6 months or a "Haier" which makes it past the month, what irritates me instead is the very fact that somewhat their purchase price is usually higher then the low end appliances so are the spare parts. Even the fact that Hotpoints are generally more expensive than Hoover... what a cheek!!

I am afraid... for me is Candy Hoover all the way... great performance, great look, great savings!!

PS: sorry to Beko, Indesit, Haier lovers, please don't hate me for what I've said, I was just making a point.
 
did they improve they build quality only in 2004 and only du

No, they were still rather poorly made machines with higher than average repair rates then, they just weren't AS bad as they are today.

Historically Candy were always the most problematic brand on our market, the machines they producted 20 years ago were a lot better than the ones they produce now, but compared to other machines of the time, they were some of the worst quality.

In all honesty there is nothing personal about this thread at all, we are simply discussing the problems we have had with Candy machines. It seems the Candy lovers are taking personal offence to mine, and others, dislike of these products.

I've only used one Candy dishwasher, a modern, integrated model. I've never seen a dishwasher give such poor washing results, to the point that my friend was getting cleaner dishes washing them by hand (yes she was using it correctly as well, and it wasn't faulty that I could see). That's all I can say on that matter.

Yes, lots of other brands produce machines which fail at a premature age, but none so much as Hoover/Candy it seems (unless you count the Haier crap), which explains mine, and many other enthusiasts distain at their products.

Matt
 
Candy Nova and Hoover build Quality 2004

About "aegokocarat" Candy Nova dishwasher, I'm sorry to hear it wasn't cleaning properly... my dishwasher is the model just before that, it's aesthetically similar but I can assure you that it's been working hard everyday since 2003 and sometimes I truly overload it and providing that I chose the right cycle it always comes up trumps. If it doesn't there's usually a good reason... like... um... I don't know what came over me that time when I stopped refilling the rinse aid and sault container for over a month :-P
I have a close friend who's part of a big family (here in the UK) and they had a Candy Nova for several years until they had to change it for a slimline of a different brand cos' they had new kitchen units... they regretted that change so much and they couldn't stop praising it while they still had it.

As for the build quality of my Hoover Nextra 2004, still precarious according to you Matt, I disagree in the strongest form, how can I see poor quality if it's still looking great, it's still doing a great job, it's proven stability even on unbalanced loads, it's proven intelligence with accidental high dosage of detergent, it's proven toughness with emergency ultra-extra-overloads and I never spent a penny on it after the initial purchase price of £300 including delivery in 2004. It's always been used heavily, probably not in respect to high temperatures (although I'm reverting to them recently) but in terms of number of cycles... so... you tell me what aspect of this washer bears a low quality hint?
I have nothing against you Matt, it's just that what you're saying is so condemning, unfair and untrue, and I haven't taken it personally cos' I know people who are genuinely admirers of their Candy Hoover appliances... and there are also plenty of nice genuine reviews about them on certain websites which don't allow unregistered users to speculate false information... and anyway... why do you keep saying that they have the highest repairability record? Where did you see/hear that? Trust your own judgement: I truly liked your own opinion about the Candy integrated dishwasher you used... that was based on real experience wow ;-)

Ciao
 
that was based on real experience wow ;-)

so is my experience of Candy washers, considering we owned one when I was in my teens as mentioned above. As well as the generally poorly built and flimsy feel I have found them to have in stores, which I also described above.

The idea that they have the highest repairability rate comes from my experience, the experience of friends and family, Which? reports and the findings of repairmen I have spoken to, there's usually a few GrandOs, Visions and Nextras (as well as Hotpoints) whenever I go to the local dump too.

Matt
 
Assumptions do not...

Yes... ok... that's your experience and some of your friends but it isn't the majority of Candy users as you make it out to be. I love Nextras... you really saw them in a tip? Eeeerrrrr... you should have rescued them ;-)

I also wanted to say to all those who've read this thread they shouldn't assume that I approve of what it's been happening recently with the drum weld fault just cos' I'm praising Hoovers and Candy... I merely praised the ones I've experienced; I understand this is and it probably be a recurrent accident until those affected models eventually fizzle out and being aware that there should only be a limited amount of these and of the possibility to check online by using the serial number retrieval service on Candy site, I'm still wondering how difficult can it be for Candy to get back to the stores these machines went to and in turn to the customers in such a way to straighten out this issue once and for all. I am also wondering... what was the problem with the Indesit exploding in a similar fashion... same drum weld failure? The two companies are not related whatsoever!
If any of you know... well... I'll log back on later to find out. Bye.
 
huh

first, thanks for dryer help, I will try it ;) then tell you if I need anymore! :D

now back at Candy...
Matt, it is in UK, and maybe western countries as I said.. If you looked globaly, Candy"s repair record would be muuuch less. Already explained how they are sold in "this side" of europe.. Don"t forget that they go very well in Russian (huge)market too! I think that there is less "countries/markets" where they hate it, instead of mostly loving it.

My friend used to live in Egypt, and then Kuwait, now she"s back to Belgrade.. Guess what, every appliance she has in her home is Candy (except extractor which is Fagor). She said she bought them all, because they are counted as VERY GOOD (and kinda exclusive) brand in Egypt, and in Kuwait abit less (they have Miele there as exclusive). So that is her honest experience (20-25years of life) - she is not any washer fan, she is just a typical, regular customer!

By the way, few days ago, something really made me sick. Hope such thing won"t come up here...
I showed impartial reviews to a guy on MSN (he is not on AW though), and he said me that all the positive reviews (much more than negative) are s#It, and then said me "these are real ones" - and showed me 15 ones that were rated from 1 to 7 stars (out of ten). For that machine there is 545 reviews, so he litteraly ment that 530 people is shitting out, and that those 15 are "people with brain"..
link with that page is in the "link section". You can check other C/H machines results are pretty similar.
I say that anything from 7 to 10 is satisfied consumer, who think machine has minor (rather unimportant) down sides. Also, as Haxisfan said, there is much more people that don"t even bother to go on washing machine website if they are satisfied with it, they just forget that laundry sites exist.. while consumers with broken ones, almost always come and write a little 1* review (as they should)..

Loading…

www.reevoo.com
 
Hoover Reviews

I was reading a lot of those reviews yesterday and it really does reveal just how uneducated many of the general public are regarding clothes care: lots of complaints about not having the fast spin on the short programmes. Well, of course not! They're designed to cater for mixed fabrics including synthetics - you do NOT subject man made fibres to ultra fast and long spins! And then talking about not being able to put a full 8kg load in on some programmes...people just don't realise that all fabrics are NOT the same and do not all have the same weight/volume/bulk or that you don't wash every thing in the same way! So for example, 3kg of, say, polyester/cotton blend bedding is more than capable of filling the drum in the same way as 6kg thick cottons.

I think people just want their machines to do the impossible - wash a huge load well in 30 mins and spin it to within an inch of its life.

They also don't realise that 2 hours' drum action doesn't use up much electricity - it's heating water that does!

On the other hand, it's cheering to read positive comments from Joe Public - on this site we're all washer pros and rather capable of being hyper critical of what is just average product and quite adequate for Mr and Mrs Average.

One major drawback of the reviews is that they're virtually all written just after purchase...it would be FAR more revealing to get people to review 5 years later.

I'm trying to steer cleer of commenting on the expoding drums saga. It's wrong, there's no doubt on that score. No machine should self-destruct in that way. And yet I still like Candy/Hoover machines...not that I'd be comfortable recommending them!
 
Beko done impossible...

Beko has the Xpress 30 8kg 1400rpm programme.. How good! I mean imagine how clean clothes come out of that? It would be better to put clothes on a rinse only cycle, and put detergent in the 1st rinse lol.. And people use it as a daily one :/

About reviews..
Well this is me and my friend"s theory... We"ve found a balance with that reviews. As I said people satisfied with a washer, often forget that all appliance institutions exist (and even when they go there, often don"t know what model or even manufacturer their washer is), while ones who have problems, first go to internet to find a solution, and then comes up a review page, where they express their dissatisfaction. So when you count all ones that are sattisfied, but non-interested, and those disappointed people, and you put them all along with those existing reviews, you get pretty much similar result ;)
That is our theory, but I know there might be desagreements.

Matt, I wonder what models were those Candy"s? If they were ones looking like GO482, they might have been 6-7 years old. I always forget that Candy grandO range came out in 2004. Then their first (and only models) were ones looking like GO482, or GO510. Then they started producing various control pannels.. I don"t know how you can check a year when it"s made, but if there was machine looking like GO482 it could be 6-7 years old. You" will know the real thing actually, when you start meeting Dynamics on dumpster. God I can"t belive that Dynamics are 1 year old too :O time pass by so fast..
 
Review Thingummy + Candy/Hoover Europe

"SuperElectronic" I love you man LOL
You're so right... I couldn't believe your comment when I read it... it felt like I had written it myself!! I have found a kind of a compromise when washing a mixed load of clothes (most of my loads) which is that of choosing a cycle with the longest spin but reducing its speed to either 750 or 900rpm. Of course the results are not as good as when selecting a higher spin speed (above 1000rpm) but some of the items in the load will be almost dry (synth's fibres, acrylics, etc) whereas others still a bit damp but reasonably wrung.

Nrones... you were saying about Candy products beeing popular in the East of Europe and in some other countries but you forgot to mention other equally important places in central/west/south Europe such as France, Italy, Switzerland, somewhat Germany and Spain. I have read many French and Italian reviews and they mostly point out at not only the popularity of these products but the general satisfaction of the clientele (by contrast some might be very angry customers). In Italy Candy and Hoover products are placed a little bit higher in the market price wise alongside brands such as Bosch and Electrolux, but occasionaly you find the low end Candy model offered with very low max spin speed (800rpm or less) and very few wash options, but it's yet more expensive than a fully equipped Haier with spin speed above 1000rpm. Hotpoint-Ariston is about the same as Candy as to market placement whereas Indesit is usually a bit cheaper.
 
Are we a nation of speed freaks?

Picking up the trail from earlier on, it was revealing to me that in markets where Candy sells strongly there was little call for the super high spin speeds the UK market is offered as standard. Just when did we decide that ultra fast was the only thing acceptable? Or was it all marketing?

I fully suspect that Candy has built machines with one set of basic specs - perfectly adequate at more normal spin speeds of 800rpm but less well suited to going hell-for-leather at 1600. All that stress from vibrations on internal components - not to mention the bearings - is bound to shorten the lifespan of any average machine. I recall well the saleslady mentioning to my Mother and I when we bought the Hotpoint (pictured) in 1996 that faster spin machines do tend to wear out faster.

Now, as to a 30 minute fast wash with 8kg load? I don't think so. Even if you upped the water levels to compensate for the lack of wash time you'd still struggle to get any sort of proper stain removal. Clothes need to be in contact for a reasonable length of time for the chemical action of a detergent to be properly effective. People may well hark back to the days of front loaders with short cycle times but I am here to tell you (from experience as I've using older machines for quite some time) that it's hard to get things properly clean when the wash element lasts only 15-20 minutes. You have to resort to pre-treating and soaking clothes to remove difficult stains or heavy soiling (think collars and cuffs). Admittedly, most things don't get very dirty or need a lot of pre-treating. One could also argue it's far better to pre-treat and wash items less vigorously than chucking it in the machine on a LONG cycle thereby wearing out the fabric more. I feel I am rambling now...

Haxisfan - my compliments to you too! I'm a firm fan of your thorough video output. It gives me hope for my mother's new Hoover Optima - it IS possible for a modern Hoover to be reliable! Your sentiments provide a refreshing balance to the (admittedly sometimes understandable) negativity toward Hoover Candy.

Toodles

Alex
 
Thanks Alex (SuperElectronic) about my vid outputs... as for the Hoover... I went through a lot when I changed my washer back in 2004... so a bit of luck with this 1 has been utterly refreshing for me too :)
To cut a long story short... the first (Candy Aquaviva) I ordered had been damaged during delivery, the 2nd (Nextra in silver) had some cosmetic issues and the 3rd (Silver Nextra again) was propably a return from another customer as it didn't have transit bolts in or it had been launched into orbit 1st and then to me in the attempt of removing these and creating some serious dents to the cabinet in the process! Lots of uplift codes involved there as you can imagine... whatever happened to "3rd time lucky"... in this case it was a 4th white Nextra that earned anything having to do with luck!
 
SuperElectronic, I know that clothes need to be washed longer, but I am just telling you that such programme for people exist, and they like to use it, put 2 caps of comfort, and say how their clothes are brilliantly clean and fresh.
In UK generally high spin machines are more popular due to fact almost everyone has a Tumble dryer. Instead of countries that Haxisfan wrote, where weather, or just a mind of people is a bit different, and tumble dryers are VERY rare. Ofcourse that 1600spin is making a hell into machine. I hope that you will keep getting positive experience from your Hoover OPH 616, and that you will understand that people like me and Haxisfan aren"t from the other planet lol :P

Haxisfan, I didn"t mentioned those countries because repliers are from them. And they clearly said all what they said. So I felt stupid, to say them (who are actually living in those countries) that that"s wrong.. no matter that there is internet same for all us, I just told for my place, where I saw and touched, experienced everything I said. You are from such countries, you live there, you have more experience, your response has much higher value when we are talking, say, UK, than mine ;)

About spin reductions... In winter I always choose max speed of the programme (but I rarely doo a respin, after ex. rapid or synth"s cycle that is 800rpm). I wash mostly my darks on Synthtetics prog..all that because of the dryer, that is taking so much electricity anyway.. when outside is good (parts of spring, autmn, and whole summer) I use spins from 400 to 600. Clothes feel more "natural" when they aren"t spun out as hell, and there is NO Ironing at all.. we laughed when we realized once when weather got wrong, that there is a line of dust on our Iron xD
That is ofcoures saving my machine, and every single part in it, also reduces the time, and potential balancing trash (if the spin is upto 800 Candy"s let higher unbalances (but not too high), so there is less balancing trash :D)
 
...I don't doubt the existence or the fact that people would use a half hour cycle for a mega load that includes the fast spin, Dex - hell, if it's there, the uninitiated will use it! And given that such a lot of laundry these days is barely soiled it's entirely possible those using such a cycle will be happy enough using it. I just marvel at the fact that many people are just so clueless when it comes to laundry - believing all the hype, and expecting nothing short of miracles and quoting meaningless figures! I mean, who actually has 8kg of cottons as an average wash load? I never remember my family having any all-cotton load (bar towels, and you can't wash a full load of them weight-wise) that would fill the machine to its stated capacity. In some ways, maybe the US method of using the volume of the drum as a measure of size makes a lot more sense than talking about a dry weight capacity for cottons. Who the hell weighs their wash load anyway? OK...I used to...but I'm an obsessive!

No complaints so far about the Hoover OPH616 by the way. Phew!

The ultra fast spins are, as you say, linked to the fact that tumble drying has become much more popular in the last few years. Line drying used to be the absolute norm here - and still is to a fair degree - but as times and people change, and the volume of laundry done has increased, tumble drying has lost its stigma and can be a fair sight more convenient than messing around with the washing line at the mercy of the weather or - god forbid - watching your smalls steam on the radiator or clutter up the place on racks! If you're going to tumble dry, it does make sense to use and have a fast spin on the machine to cut drying time and cost. Occasionally I do hanker after a fast spin machine (or spin dryer) but on the whole I'm happy - and have been for many years - with a plain old 800 rpm. And not 10 minutes' worth either...3 or 4 mins at top speed is all I'm used to. Spin cycles on many new washers seem to be ridiculously long!

Anyway, enough rambling for the day. We've strayed right off the original topic...

Alex
 
Maybe there were so many clothes that when water got added the clothes expanded outward on the drum. Then the spin basket's weld/seam was under a huge preload stress in tension, ie a giant hoop stress like a pressure vessel, bomb or rocket casing has. ie like an acorn about to bust its shell. One should see if the clothes from failed machines will fit in another same machine with ease, or measure the force in MegaNewtons to close the washers front door if compression is required.
 

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