Amy, Whirlpool produced many millions of the direct-drive design over the course of 30+ years. They wouldn't have endured on the market for that long and in such numbers if they were bad machines. They're easy to repair, parts are as yet available and largely inexpensive. My parents had a 1994 (KitchenAid) model that ran for 18 years with a few minor repairs (motor coupler, agitator dogs, lid switch) until the timer broke. A rebuilt/replacement timer could been had for $70 but I had a 12-years-old refurbished Kenmore on standby that they took instead. I also had a KitchenAid for some years. My grandmother had a 1984 Whirlpool model that had no repairs for the duration her use (14 years), which was sold when I swapped my KitchenAid to her.