LCB, although somewhat caustic, has been used safely, as long as directions are followed, for years, there can be some damage, over time.....some people treat it like its drain cleaning lye acid, and will damage the fabric just by being in the same room...your mileage may vary...
whats at hand here is a number of 'two rights don't make a wrong situation!'
I have worked in a professional laundry in the past, first, industrial chemicals should never be used in a residential machine...I have seen the damage it can do to a machine....the stated product was designed for industrial uses in industrial machines....now, they may alter part of the formula for home use, but guarantee its not the same, so the results may not be the same...
the next thing is they mention using HOT water, again, we had water hotter at the laundry than what would be at home, and the best part, she is using a Cabrio, for which we all know, no matter how HOT your water heater is set to, the HOT selection gives you LUKE WARM at best....how much you want to bet she never opened that lid to ever check that the temp was never HOT enough....
her first mistake according to the company was that she washed in WARM water, thats what she selected on the control panel.....in reality, it was COOL.....
willing to bet, if that uniform was cleaned by the company, in industrial machines, and using their industrial strength cleaner, no stain would be left behind!....
sometimes, you can't always get the same clean at home that they would......all she had was the dubbed down chemical.....she didn't have all the rest of the equipment...
after all, for those who watch football, baseball, soccer....those guys mud wrestle all the time.....but at the beginning of every game, those uniforms gleam!.....there has to be something behind it!....outside of the towel boy!
