Speed Queen 432 or 542 and partial drain?

[jeffg]

Sorry, I keep forgetting about AW's global friends. My posts relate to U.S. FLs which are different from those in the UK/Europe (i.e. most U.S. models don't have their own heat sources). Cleaning performance is much faster/better on your machines.

 

[mbhokmah]

grease covering tub of my new speed queen washing machine.

Just had a new speed queen washing machine installed model AWN542. So disappointed that the tub is full of grease. Already ruined some kitchen towels. Speed Queen wants me to buy a special product and clean off the grease. They say grease is not a defect and not under warranty!!! Very poor customer service. Luckily, the machine only ruined kitchen towels, and fortunately I did NOT try to wash expensive clothes. I wish I had seen these comments about grease before I bought the machine. Thanks for telling me it is polishing grease. Speed Queen should be cleaning the machine before shipping it.
I hated my previous machine because it was HE with low water. I thought I'd be overjoyed with this speed queen. Maybe once the grease is removed it will be good. Can the grease be completely removed?? Will I always have to worry about grease getting on my clothes and linens?????

 

[alr2903]

The Amana machines of the 1995 had the same FS dispenser and it was sharp enough to cut your skin. The loading doors have been larger on the WP machines for the last 20 years. The "corkscrew" can be a knuckle buster too not that it is sharp just mostly in the way. alr

 

[mtn1584]

No partial drain.........................

on any SQ residential washer. I have the AWN542, and I am very satisfied with it. After four years of use, I had the belt replaced and the brakes lubed, my washer took a beating in my 20 degree basement this winter. Sorry about the grease on your machine, hope you get it out, but it is not a mechanical issue, so that is good, but I understand your frustration. These are well built washers, and they will last a long time...longer than any traditional brand front loader out there today!! Top or Front loader the only way to go today for quality build, warranty, service, and performance is with a Speed Queen.
Mike
PS I bought my mother a set as well, and she loves it!
ALSO TRY SEVERAL HOT WASHES WITH PINE-SOL, THAT SHOULD GET ALL THE GREASE INSIDE AND OUT OF YOUR TUB!

 

[washer111]

Greasy Washer:

Did the instruction guide ask you to run a Hot wash with High water level before the machine was used, and was this practice followed, if it was instructed? 

 

Usually, the washer (when new or purchased 2nd hand) should be run on a hot cycle before the first proper wash of laundry to remove factory cleaning products, residue, dust etc from the machine before you can ruin your clothes with it. I think this is to cover their a***s more than anything else - if they don't say to, then people complain, they can't say "We told you so."