roger
New member
We use our washer a lot (about 2 loads a day) and our Queen preformed flawlessly for just under 3 years. Let's say the issue developed around the 2000 wash mark.
Just a few months before the 3 year warranty was about to expire, the washer developed a plastic/metallic "burp" during the agitation cycle. It started with one burp in a blue moon but within a month it was practically constant.
This occurred only during the agitation cycle, and the agitator continued to act as it was supposed to(no skipping). The washer continued to work fine, but the noise sounded like it could be very bad.
When the repairman came, he knew exactly what it was and showed me the easy fix.
Please refer to the picture below.
Do this at your own risk. If you don't have the mechanical aptitude, don't even try. I'm just sharing what the repairman did to solve our problem.
1)first DO NOT remove the bottom bolt(or the whole assembly will fall)...you just loosen it about the thickness of a washer
2)right above the pulley are washers, with the space created in step one, you can gently separate them with a screwdriver tip and smear grease between them...do both sides...(he used a red, high temperature grease made by GE)
3)Re-tighten the bolt..and that is it!
Our washer has been working fine ever-since (several months).

Just a few months before the 3 year warranty was about to expire, the washer developed a plastic/metallic "burp" during the agitation cycle. It started with one burp in a blue moon but within a month it was practically constant.
This occurred only during the agitation cycle, and the agitator continued to act as it was supposed to(no skipping). The washer continued to work fine, but the noise sounded like it could be very bad.
When the repairman came, he knew exactly what it was and showed me the easy fix.
Please refer to the picture below.
Do this at your own risk. If you don't have the mechanical aptitude, don't even try. I'm just sharing what the repairman did to solve our problem.
1)first DO NOT remove the bottom bolt(or the whole assembly will fall)...you just loosen it about the thickness of a washer
2)right above the pulley are washers, with the space created in step one, you can gently separate them with a screwdriver tip and smear grease between them...do both sides...(he used a red, high temperature grease made by GE)
3)Re-tighten the bolt..and that is it!
Our washer has been working fine ever-since (several months).
