Speed Queen in Consumer Reports reliability rankings

[rll70sman]

The August issue of Consumer Reports just arrived today. Interestingly, enough subscribers reported on Speed Queen's top-load washer reliability that it made the rankings at 6 percent failure rate. However, no test results were shown for the brand in the ratings for top-load washers.... What a bias organization! I just do not understand what is so polictically incorrect with testing a machine that washes clothes with a center agitator in enough water at the temperature a user actually selects and not some dumbed-down temperature!

Rob

 

[murando531]

They have rated the AWN542, but they gave it terrible scores. The user reviews, on the other hand, are the exact opposite. Many users are actually urging CR to reevaluate their scores!

 

[washerdude]

I agree they should especially re-score this unit. Its a little sad cause the dishwasher i bought was rated a 43 out 100 and i think it should be a higher rating then that. And they listed that it didnt clean or dry and was noisy which is the complete opposite of what we had experienced. To be honest when they claim "Nobody tests like us," i find it biased because realistically nobody would do what they do.

 

[jeffg]

""Nobody tests like us"

Other half: "Finally an explanation for your ratings."

 

[washman]

They're also wrong on 2 more things

1. No such thing as auto temp control on the AWN 542
2. SQ does not endorse regular or HE detergent.

Since they cannot even get the basic facts on this machine right, why trust the ratings.

Oh I know, it does not fit their eco-logic agenda so therefore its junk and should probably be taken off the market.

 

[jeffg]

I noticed the same apparent mistake. Maybe the SQ's modified water inlet valve (that reduces flow rate on the hot side) qualifies as ATC to them?

 

[washman]

I doubt CR

could even explain ATC. Other than it's necessary for some stupid reason.

I guess back in the day people really were smarter because we all managed to use laundromats and home machines w/o ATC and I don't recall a plethora of ruined clothes because of it.

Still, I'd have to see their sample rate before I go ga-ga over their 6% repair rate on the SQ. While I would like to believe it, I need to see more evidence to support this along with what exactly the problems are/were that got reported. If any!