Here's what's happening:
I always select 'Near Dry' as my dryness setting. Clothes are often fully dry 15-20 minutes before cycle ends automatically. This has always been normal behavior. I often just watch the clock and pull average loads out after 30-40 minutes and they're always fully dry. A full load of bath linens generally takes about 1 hr. 15 minutes on Heavy Duty (high heat) cycle. Everything else gets dried on Regular (medium heat) or Perm Press (also medium heat). I almost always select the Anti-Wrinkle option, which tumbles without heat for a few seconds every few minutes when the selected cycle has ended.
About a month ago, I wasn't able to get to a load of mixed cottons/poly-blends until about 60 minutes after I'd pressed 'start.' The Perm Press cycle should have been finished and well into Anti-Wrinkle mode. Instead, the timer display read 10 minutes (of the main cycle) and the 'cooling' light was lit, indicating it should have been in cooldown mode. It hadn't even gotten to the Anti-Wrinkle part at this point.
As soon as I opened the door to the laundry room, it smelled like someone had been ironing clothes--that really hot fabric smell. No one else had used their laundry equipment (I wash very early in the morning). Touched the top of the dryer and it was very hot, which isn't normal behavior. I opened the door and it was like a blast furnace had been opened. The poly-cotton items (Docker's dress shorts, for example) were so hot I could hardly touch them. The heat in the dryer was intense. Grabbed the plastic guard over the lint filter and had to drop it, it was so hot.
Nothing was scorched, but when I walked back into my bedroom about an hour after I'd hung the clothes in the closet, it still smelled like someone had been ironing. The collar on one of one poly-blend shirts actually felt a bit crunchy.
Fast forward to this past Saturday. I threw in a load of bath linens, pressed start and got busy on a project in the apartment and forgot about the load in the dryer. Two and a half hours later, I opened the door to the laundry room (just a couple of steps from my apartment door) and again, things smelled hot. The dryer had completed the Heavy Duty cycle and there was only about 20 minutes (of 60) remaining in the Anti-Wrinkle portion of the cycle. Again, top of dryer was very hot. Opened the dryer door and it was a replay of the blast furnace.
Obviously, the heat had been "stuck" on during both tumble and non-tumble periods of Anti-Wrinkle.
Today, I threw in a medium-sized load of kitchen and personal whites and selected the Regular cycle without the Anti-Wrinkle option. I checked on the dryer every few minutes. Everything seemed to be operating normally until the timer display hit 10 minutes and the 'cooling' light came on. The heat kicked in and apparently remained on for another 25 minutes (the timer sat at 10 minutes for a full fifteen minutes before continuing the countdown toward zero). The dryer shut off when the timer hit "00". The top of the dryer, again, was hot.
Opened the door and it was not quite a blast furnace, but obviously the heat had been "stuck" on high ever since the timer got to 10, at which point it ran for another 25 minutes.
We joke about the high temps of newer SQ dryers, but something is obviously wrong, here. Does this sound like a familiar problem to any of our service guys or those who have worked on newer SQs?
I'd like to get some opinions from AW before I call the dealer. Since the dryer seems to operate normally until the time display gets down to 10 minutes, I feel I can still use it; just have to keep an eye on it and pull clothes out the moment they're dry.
Thanks for any ideas, input and experience anyone can provide!
[this post was last edited: 7/21/2020-17:29]
I always select 'Near Dry' as my dryness setting. Clothes are often fully dry 15-20 minutes before cycle ends automatically. This has always been normal behavior. I often just watch the clock and pull average loads out after 30-40 minutes and they're always fully dry. A full load of bath linens generally takes about 1 hr. 15 minutes on Heavy Duty (high heat) cycle. Everything else gets dried on Regular (medium heat) or Perm Press (also medium heat). I almost always select the Anti-Wrinkle option, which tumbles without heat for a few seconds every few minutes when the selected cycle has ended.
About a month ago, I wasn't able to get to a load of mixed cottons/poly-blends until about 60 minutes after I'd pressed 'start.' The Perm Press cycle should have been finished and well into Anti-Wrinkle mode. Instead, the timer display read 10 minutes (of the main cycle) and the 'cooling' light was lit, indicating it should have been in cooldown mode. It hadn't even gotten to the Anti-Wrinkle part at this point.
As soon as I opened the door to the laundry room, it smelled like someone had been ironing clothes--that really hot fabric smell. No one else had used their laundry equipment (I wash very early in the morning). Touched the top of the dryer and it was very hot, which isn't normal behavior. I opened the door and it was like a blast furnace had been opened. The poly-cotton items (Docker's dress shorts, for example) were so hot I could hardly touch them. The heat in the dryer was intense. Grabbed the plastic guard over the lint filter and had to drop it, it was so hot.
Nothing was scorched, but when I walked back into my bedroom about an hour after I'd hung the clothes in the closet, it still smelled like someone had been ironing. The collar on one of one poly-blend shirts actually felt a bit crunchy.
Fast forward to this past Saturday. I threw in a load of bath linens, pressed start and got busy on a project in the apartment and forgot about the load in the dryer. Two and a half hours later, I opened the door to the laundry room (just a couple of steps from my apartment door) and again, things smelled hot. The dryer had completed the Heavy Duty cycle and there was only about 20 minutes (of 60) remaining in the Anti-Wrinkle portion of the cycle. Again, top of dryer was very hot. Opened the dryer door and it was a replay of the blast furnace.
Obviously, the heat had been "stuck" on during both tumble and non-tumble periods of Anti-Wrinkle.
Today, I threw in a medium-sized load of kitchen and personal whites and selected the Regular cycle without the Anti-Wrinkle option. I checked on the dryer every few minutes. Everything seemed to be operating normally until the timer display hit 10 minutes and the 'cooling' light came on. The heat kicked in and apparently remained on for another 25 minutes (the timer sat at 10 minutes for a full fifteen minutes before continuing the countdown toward zero). The dryer shut off when the timer hit "00". The top of the dryer, again, was hot.
Opened the door and it was not quite a blast furnace, but obviously the heat had been "stuck" on high ever since the timer got to 10, at which point it ran for another 25 minutes.
We joke about the high temps of newer SQ dryers, but something is obviously wrong, here. Does this sound like a familiar problem to any of our service guys or those who have worked on newer SQs?
I'd like to get some opinions from AW before I call the dealer. Since the dryer seems to operate normally until the time display gets down to 10 minutes, I feel I can still use it; just have to keep an eye on it and pull clothes out the moment they're dry.
Thanks for any ideas, input and experience anyone can provide!
[this post was last edited: 7/21/2020-17:29]
