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mtn1584

Well-known member
Joined
May 30, 2009
Messages
935
Location
USA
I am sick to death of hearing so many bash these machines for the simple fact that NONE of you, with the exception of a few have any experience with them or actually purchased them.

I know of two folks on here who have actually purchased these machines, one is a store owner and the other is a personal friend. Both did not like the machine and both said that it doesn't clean well. That having been said, verified reviews form the Alliance website show purchasers extremely HAPPY with their new washers. One of the three negative reviews on the TR5 is from my friend. Now like I have said, to each his own, however Alliance has verified by way of Serial Number that these machines are actually owned by customers and not influenced by anyone's opinion on this site about these machines.

So are all these folks ignorant? What gives any of you the right to think or say that? An over 90% approval rating on all three models purchased by consumers speaks volumes.

CR and Cnet rated past SQ models poorly as well, so I discount their findings, however folks who spent their hard earned money on these expensive washers seem to be very happy with THEIR purchase. While the majority on this site seem to predict the demise of Alliance in one way or the other, or spend their time making youtube videos on why not to buy a machine they themselves DO NOT own, I choose to look at the majority of reviews by ACTUAL OWNERS and not a group of people who do not have any personal experience with the product.

It is just a dam washer for Pete's sake, a piece of equipment, I am a washer fan just like the rest, however the out cry and damnation of an American company that employs AMERICANS is really getting old. I do not like change and I too was hesitant about this new design, but the majority of owner reviews thus far says otherwise. This may or may change, I don't know, and I don't care. This site has become less and less enjoyable everyday. Some folks are using it as a personal ego booster. "See folks I was right......yada yada yada."

Advice, collecting, congratulatory wishes on new purchases are a thing of the past and it is too bad. I am an intelligent man and I can make my own decisions with the "put em out of business" mentality. I've enjoyed this site for many years, however it's become a BASH this or BASH that product website where everyone jumps on the band wagon without having any vested interest.

http://https//www.speedqueen.com/products/top-load-washers/models/TR7#BVRRContainer
 
New 2018 SQ TL Washer Reviews

Hi mtn 1584, Let me get straight you have two people you know that got this new washer and don't like the cleaning performance and yet you are defending this machine based on reviews from people you don't know. Neither of us can confirm these on line reviews.

Yes I was one of the first to sound the alarm about this new washer, but gives me no satisfaction in being right as this change has affected me in a negative way more than any other person on this site. By this time last year we had sold more than 20 SQ TL washers, this year so far we have only sold two of the new machines so far, that equals a financial loss to us of around $4,500.00 and counting, but you can,t change the facts, we are hopping they are working on a redesign fix for this unfortunate product design problem.
 
While I agree some members brand bash to irritating ends, I feel this SQ issue may be warranted. Just a damn washer or not, American company that employs Americans or not, you dont need to buy the machine to see the fact in reputable YouTube videos that all this machine does is swirl a bunch of clothes around in water. 
 
the choice of a washer depends on 1 needs and daily use

the choice of a washer sdpeed queen or any other brands depends on 1 one needs and daily use if 1 clothes are not that dirty then they will come out perfectly clean and the big question is do you do laundry everyday or once a week or 1 every 2 days like I said it all depends on 1 use of the washer
 
Mtn1584, i totally agree with you. You took all the words right out of my mouth. In another thread i constantly was being attacked just because i stated how in consumer reports tests even the fisher and paykel agitator top load only scored "fair" with a 55 min cycle. And the new speed queen scored "fair" for a 50 min cycle. So wash action is NOT the issue! I simply asked why nobody slams fisher and paykel???? Guess what nobody says a word. I said i was going to buy a new TR3 and let the group knoe how it works out, i never even got ONE like or anything or anybody saying im happy we look forward to your input. Nothing but a bunch of bitter people on here complaining that everything modern is junk. By the way eugenes "ketchup" test did had the same results with his pentaswirl as the 2018 speed queen, he even said in the video he couldnt tell the difference, did he slam the kenmore? NOPE didnt say a word! Oh thats right..... its vintage it can do no wrong. People on here a clearly TOTALLY biased!!!!! And it irks me
 
Speed Queen is absolutely being treated as a religion here by some.
It's hilarious.

Just because they're made in a WI factory by Americans, doesn't mean I'm obliged to buy junk.
Besides this is ONE bad washer line, out of multiples of dozens of perfectly good product lines Alliance has.
They'll be fine.
And if they're smart, they'll fix this one junky washer line.
 
Johnb, junk? Do you even own one? The whirlpool cabrio is junk. "Hindenburg had good reviews" so reviews dont matter? But you think consumer reports and cnet are credible reviews 😂 consumer reports also said the dependable care maytags were poor washers 😂. Biased much.
 
I find it really funny how things have turned.  I quite reading posts that started with "Help finding a new washer"  because with out fail the SQ fan boys would come out in full force and try to drown any other voices out.  Regardless if the poster indicated it was out of their price range. Now we get "Don't buy the new SQ"...  and then there are threads like this one.
 
"In another thread i constantly was being attacked just because i stated how in consumer reports tests even the fisher and paykel agitator top load only scored "fair" with a 55 min cycle. And the new speed queen scored "fair" for a 50 min cycle. So wash action is NOT the issue!"

You mentioned that the new washer had fair cleaning performance using the heavy duty cycle. However, I don't believe that is an apples to apples comparison to the F&P machine. The F&P machine scored fair using the normal/EPA cycle which likely used reduced water at a cooler temperature.

I believe the F&P machine would get a bump in performance if they tested it using a heavy duty cycle. I don't think CR normally does this but felt compelled to do the test with SQ because the cleaning performance on the normal/EPA cycle was terrible.

My take from CR is that the best this new machine can do is fair using a heavy duty cycle, whereas the previous model, the one I have, scored very good on cleaning performance using the normal/EPA cycle.
 
 
<blockquote>sq9series:  You mentioned that the new washer had fair cleaning performance using the heavy duty cycle. However, I don't believe that is an apples to apples comparison to the F&P machine. The F&P machine scored fair using the normal/EPA cycle which likely used reduced water at a cooler temperature.</blockquote> F&P's WashSmart model is a low-temperature agitator machine via the Eco Smart design but it is not low-water (thus the Allergy cycle can provides a full-to-the-top tap-hot fill).  The AquaSmart models are low-water, impeller machines.
 
It could be "cognitive dissonance"..

See, I did learn something in psychology class!. What I mean is someone who has spent at lot of money on a SQ (I can't believe a top loader is over $1000) who thought they were getting the best cannot "admit to themselves" that they "made a mistake". IF a consumer told everybody they know that they are buying the best TL washer on Earth, it is human nature to be reluctant to admit you made the mistake of buying what looks like a "clothes swimming pool" that does not clean the clothes. Cognitive dissonance happens in issues like racism so it's understandable it would occur with washing machines too. CD might also explain why SQ management does not want to change the machine, it would be admitting a mistake.
 
Yes it is apples to apples genius, both 50min cycles both warm water. Funny how you make excuses for the fisher and paykel but bash speed queen. "Oh well it would do better with a longer cycle" ya well the speed queens heavy duty is as long as fisher and paykels normal and they get same results go figure. " oh well the FP would do better on heavy duty" yeah FP heavy duty is well over an hour. Give speed queen over an hour and it would do great. You are clearly biased
 
YES IT IS!!!!!! Cycle time temp everything is the same, do you not have common sense?? There is a cycle on the tr7 called max soil, it has an even longer wash time AND a soak period. You do not know what you are talking about.
 
Im done trying to explain common sense to people too challenged to comprehend. WITH THE SAME AMOUNT OF WASH TIME THEY PERFORM THE SAME!!!! Ughh. 50 min and 55 min pretty comparable to me. You are trying to compare a 28 min cycle to a 55 min cycle. Heavy duty is basically speed queens normal cycle. Even says in the owners manual normal eco is only for "lightly soiled items"
 
If it was truely just about "cleaning results" then you shouldn't like alot of vintage machines then. Belt drive kenmore with the pentaswirl agitator. It does not remove stains that well. It is junk.
 
After a bad review from CNET on the new Speed Queen laundry. This is a letter we received from Speed Queen. We have sold several of these machines our customers have been very happy.



Speed Queen Home Laundry Reviews
Dear Valued Speed Queen Home Dealer:

Over the last several days, you may have been made aware of reviews of Speed Queen’s 2018 top load washer by Consumer Reports and CNET. They were not flattering.

However, they were not accurate, either.

As you may have customers reference these reviews, it’s important that you and your sales staff have all the information to share with them.

Both entities ran tests utilizing the Normal-Eco cycle. This cycle was NEVER designed to handle the heavy soil stains – blood, wine, chocolate, etc. – they used to gauge washability. The Normal-Eco cycle, as stated in the user’s guide, is for everyday cottons and linens. Speed Queen’s Heavy Duty cycle is the most effective selection for maximum stain removal. And in this area, we excel.

Using those same standardized Association of Home Appliance Manufacturers (AHAM) tests, the SQ top load washer Heavy Duty cycle performed 23 percent BETTER than the Normal-Eco cycle and 5 percent better than our 2017 model’s Heavy Duty cycle. These results were more than 5 percent better than a popular competitor’s Heavy Duty cycle.

Reviewers and social media detractors want to spotlight the top load’s new wash action as a problem. However, as the numbers above show, it is actually delivering improved wash quality. In addition, it is 20 percent more gentle on fabrics – a key point to make with customers, as we all know how much we spend annually on clothing, particularly athletic clothes with technical fibers.

The bottom line is that our 2018 redesign made an already great product even better. Speed Queen spent three years in research, development and testing, in addition to thousands of engineering hours designing this commercial quality washer. We built in a Normal-Eco cycle to meet DOE standards for light soil items, while offering users greater flexibility to select the best cycle for their soil level. We made it quieter and ramped up the spin speed to reduce drying time.

While no washer on the market today will remove every stain 100 percent of the time, our 2018 top load delivers excellent wash performance. In addition, consumers get all the hallmarks of a commercial quality Speed Queen product – unmatched commercial quality components, exceptional reliability and industry-best warranties, all from a company with a 110-year pedigree of excellence. Laundry is all we do.

Watch for additional communications on this topic and, in the meantime, visit our YouTube channel to learn about the new product, or visit the Speed Queen Dealer Center to read a letter from Jay McDonald, vice president of North American home laundry sales.
Speed Queen Retail Marketing Team
 
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