I hesitate to post here but after using the TR5 for months I don't need any further tests to prove that the results that were reported by CR, CNET and such are correct because I have used the max cycle on most everything and yes when I first got the machine I thought it was going to be OK and thought I made a good purchase until I began to notice more and more articles of clothing that didn't come clean no matter what detergent I used and I had never experienced such evidence of this with any other machine. Keep in mind I am talking about every day dirt not 'farming' dirt, but the kind of stuff that happens when you kneel on your jeans, or your white sox get dirty, or you cook and get food on your clothing, even other stuff. I only wish I had pictures to show folks here what I am talking about then you would see why I was one of those people with egg on my face about this purchase because you just would not believe how poorly this machine performed.
At first thought I may be doing something wrong, so I did do smaller loads and that didn't make a difference. I finally came to the conclusion that the wash action just does not scrub the clothes and that if I stopped the machine mid cycle the same articles were on the top and never got dragged down, if you had a wash cloth on top, it just sat there till the end of a 25 minute wash period (yes this machine does do a long wash cycle on max). If you have heavier items like sheets or towels, forget it, nothing moves at all. Everyone here keeps saying 'longer wash time will work', well it didn't with mine. I don't say this because I want to bash SQ, in fact quite the opposite it is very disappointing to me because I had faith that they couldn't possibly put out something so bad and I do feel their product is build very well BUT I also want clean clothes.
The fact that the company is still putting out the propaganda as we saw in this link is sad because I know they are aware of the complaints as I have been informed of this. I appreciate that some want to 'defend' this new machine or SQ and I understand that loyalty BUT if they had the experience first hand that I have had, I believe anyone would then change their mind on this subject. It is my honest hope that some how in the future SQ will address the fact that you do need a better 'wash action' that somewhat scrubs clothes and does not just drag them through water. Using this much water to wash only 5 pairs of jeans as the test on youtube showed is not the normal way that this machine would be used, most people will not waste that much water on only 5 articles. My point is if you use this for a real 'normal' household load the clothes just don't circulate at all. Those posting 'good' reviews on SQ website may change their minds like i did once they use it for a while, or maybe they just don't pay attention to how their clothes that were once clean are now showing residual stains and dirt all over the place. I only post this to give everyone here a look at an actual member who had this bad experience. By the way on the TR7 many of the 'special' cycles are aIlso ECO cycles too, so for SQ to say don't use ECO means half their special cycles shouldn't be used. Also if you read CR report the TR7 results were so bad that they actually DID use the most extensive cycle to RETEST and said it only made a 'small' improvement in cleaning, and that is what I did too with my TR5 trying to soak before washing or even running wash twice, didn't make a difference. As for me I never use ECO cycle. I know there are those here who will probably bash what I wrote here, but I am only showing my personal experience as a means to bring a 'true user' experience to the group here. At this point I honestly think there are many other washers out there that perform much better and cost less. I learned my lesson, high price does not mean clean.....
