I remember when Sears was still a powerhouse---early-to-mid 1960s. Big gleaming stores filled with products and customers. My parents figured out they could shop other areas of the store by leaving me in the appliance department. I'd methodically check out each appliance row-by-row. I'm sure the sales people weren't happy with me, but I loved it.
Sears Online: Fail. I ordered from Sears online three or four times a number of years ago (as I still had a charge card) and experienced problems with every single order---wrong color, wrong size, product discontinued. That was my last contact with their online division. Have had no problems at all with dozens of online orders through JC Penney.
The $64,000 Question: What will become of Kenmore? I'd love to see the brand made available to mom-and-pop appliance stores.
Sears Online: Fail. I ordered from Sears online three or four times a number of years ago (as I still had a charge card) and experienced problems with every single order---wrong color, wrong size, product discontinued. That was my last contact with their online division. Have had no problems at all with dozens of online orders through JC Penney.
The $64,000 Question: What will become of Kenmore? I'd love to see the brand made available to mom-and-pop appliance stores.