The "New" Ebay

[tecnopolis]

I have to remind myself that in 6 months or less, all of this discussion will probably be irrelevant as the site will have evolved a new set of thorns for us to navigate through, willing or not. 

 

[moderncleveland]

eBay used to be my favorite site on the Internet, and now whenever I think of it it just gives me bad feelings. They don't help their customers (us users), they don't want us to sell on it anymore and it doesn't feel like a nice place. Now with Amazon Marketplace (and Prime membership) offering so much more, and also Etsy for the vintage items that aren't (yet?) on Amazon, there is much less reason to even go to eBay anymore. Oh yeah, and Craigslist for the big stuff. I'm sad that eBay has turned into this horrible creature, and I wish the old days were back. Someone needs to make a new auction site that brings back those great feelings of eBay back in the day. But one thing for sure, eBay has the WORST customer service of any company I've ever seen. Feedback trouble or scammer got you? Good luck getting help.

 

[tecnopolis]

Of course, when you can't get resolution from ebay, you can always file a claim with "square trade". It's free to file a claim, but if it gets nasty, you'll have to hire a mediator for $15 to resolve it.  

 

<span style="font-family: Arial, Helvetica, sans-serif; font-weight: normal; font-size: xx-small;">What is online dispute resolution?</span><br style="font-family: Arial, Helvetica, sans-serif; font-size: small; font-weight: normal;" /><span style="font-family: Arial, Helvetica, sans-serif; font-size: small; font-weight: normal;">Online dispute resolution is a new, unbiased method that can help you resolve disputes that may arise involving eBay transactions. </span>SquareTrade<span style="font-family: Arial, Helvetica, sans-serif; font-size: small; font-weight: normal;">, eBay’s preferred dispute resolution provider, offers two services: a free web-based forum which allows users to attempt to resolve their differences on their own or if necessary, the use of a professional mediator.</span><br style="font-family: Arial, Helvetica, sans-serif; font-size: small; font-weight: normal;" /><br style="font-family: Arial, Helvetica, sans-serif; font-size: small; font-weight: normal;" /><span style="font-family: Arial, Helvetica, sans-serif; font-weight: normal; font-size: xx-small;">What are the benefits and costs of this service?</span><br style="font-family: Arial, Helvetica, sans-serif; font-size: small; font-weight: normal;" /><span style="font-family: Arial, Helvetica, sans-serif; font-size: small; font-weight: normal;">All eBay buyers and sellers can use this online dispute resolution service. It’s free to file a complaint. SquareTrade will contact and encourage the other party to respond to your case.</span><br style="font-family: Arial, Helvetica, sans-serif; font-size: small; font-weight: normal;" /><br style="font-family: Arial, Helvetica, sans-serif; font-size: small; font-weight: normal;" /><span style="font-family: Arial, Helvetica, sans-serif; font-size: small; font-weight: normal;">You can then try and settle your dispute through SquareTrade’s free Web-based process and patent-pending technology. A significant number of complaints are directly resolved in this way.</span><br style="font-family: Arial, Helvetica, sans-serif; font-size: small; font-weight: normal;" /><br style="font-family: Arial, Helvetica, sans-serif; font-size: small; font-weight: normal;" /><span style="font-family: Arial, Helvetica, sans-serif; font-size: small; font-weight: normal;">Because we believe this service helps make eBay a better place to trade, you can request the assistance of a professional mediator for $15 (eBay will subsidize the rest of the cost).</span><br style="font-family: Arial, Helvetica, sans-serif; font-size: small; font-weight: normal;" /><br style="font-family: Arial, Helvetica, sans-serif; font-size: small; font-weight: normal;" /><span style="font-family: Arial, Helvetica, sans-serif; font-weight: normal; font-size: xx-small;">Benefits</span><br style="font-family: Arial, Helvetica, sans-serif; font-size: small; font-weight: normal;" /><span style="font-family: Arial, Helvetica, sans-serif; font-size: small; font-weight: normal;">In addition to turning a negative episode into a positive one, using SquareTrade can help:</span>

<ul style="font-family: Arial, Helvetica, sans-serif; font-size: small; font-weight: normal;">
<li>Resolve misunderstandings fairly</li>
<li>Provide a neutral go-between for buyers and sellers;</li>
<li>Reduce pre-mature negative feedback</li>
<li>Generate trust in the eBay community</li>
</ul>
 

 

[Iowegian]

The people that complain about eBay's unfairness are the same ones that disparage the SNAP program without realizing the similarities. Go figure.

 

[jmurray01]

Absolutely repulsive.

 

[tecnopolis]

?

 

[launderess]

New International Shipping Servivce To Be Rolled Out

Seems fleaPay is going into the international shipper export business.

Pipe:

http://announcements.ebay.com/2012/...-selling-internationally-as-easy-as-domestic/