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They gave her a washing machine from the same company as compensation! That's a laugh because haven't Hoover washing machines exploded in the past too?
 
Rectified?

They might've rectified the problem on machines leaving the factory now, but there are still thousands of ticking timebombs in service that havn't been checked or replaced.

Thankfully theyre such badly made machines that it shouldn't be long before they all start wearing out, but Candy-Hoover should've recalled/checked all these machines using the info submitted by owners for the guarantee registration.

Absolutely shameful response by Hoover-Candy. That of Indesit-Hotpoint (who have similar problems) is little better. Worst thing is, you can actually buy several other machines from manufacturers like Beko and Zanussi that don't have a history of these dangerous faults, yet actually cost quite abit less than the affected machines, so it can't all be blamed on cost.

Liam
 
omg

Yes, Hoover machines were exploding too..

Fl1012, and AEG03
Read the Mega important story thread, and some later reply's on "That morning will stay in my heart for ever" to see what Candy did/is doing about that..

no, there are not thousands of "bombs".. and how did you check up on Hoover/Candy to say their response is shameful? Did you maybe call them, or anything like that? I did, and what I acknowledged is in those 2 threads... if you are in slightest doubt about anything written there, feel free to ask ask me everything really :D
 
As pierreandreply4 said, Candy-Hoover (and Hotpoint-Indesit) should've sent letters to the owners of all potentially affected machines offering a free inspection and repair/replacement if the machine was deemed faulty.

If this had happened then there wouldn't still be machines exploding in the UK at least a year after the fault was discovered, no matter what any reports may claim.

Theyre not the biggest selling machine in the UK by some margin (particularly Candy), so for this many to still be exploding, something's gone seriously wrong with any recall that has/hasn't been issued.

Liam.
 
Well I would say that Beko have far greater problems than the very few Hoover-Candy exploding drums. I bet Beko sales of fridge freezers & other Beko white goods have really suffered & how long did it take them to get there act together about the safety recall on thousands of over-heating fridge freezer defrost timers.
 
Oh probably.....

but arn't the affected Beko appliances ones that were made quite a number of years ago?

These Candy/Hoover machines are only a couple of years old in some cases.

I'm abit wary about Beko refrigeration after the recent news stories, but i wouldn't be put off buying their washing machines as i don't leave a washer switched on unless i'm in the house, like i would with a fridge.

The issue with the exploding drums is the damage can occur without any warning, not like a fire where you have time to put the fire out before it really does damage.

Liam
 
Actually, the Beko fridge freezer issue was with CURRENT models and a complete product recall was issued.

It's highly amusing to see Candy owners trying to defend them by slagging off other brands. At the end of the day, there is no excuse for this happening even once, let alone the various incidents that we know of. There really is no defence for Candy here.
 
Customers in general have really been put off buying anything with the Beko logo on & as for the fires, what happends if it sets fire while your asleep which was the case of the person that lost his life when his flat went up in flames.
 
AquaCycle,

You are right, it shouldnt have happend once.

But now that you mention slagging off others, I have to ask something that greatly buggs me:
Candy's 12 explosions got 8 threads, a huge number of reply's, and a huge attention, a lot bigger than Indesit explosions, Beko fires (with 1 dead person), Bosch dishwasher fire.
First, people were telling that they judge Indesit and Beko less, because they are doing bigger recalls, now when I showed what Candy is doing, still remains the same.
And all that under a big face of rationality and reasonability

That's all for me, I just wanted the best for all, seems no result, so I will just avoid all scandal threads, no matter they're Candy or not, easier that way! :)

Dex[this post was last edited: 9/2/2011-17:24]
 

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