Since a few days, I have noticed many uploaded images showing up as upside-down. Has any one else experienced this issue?
Upside-down Images/Pictures
- Thread starter Ultramatic
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Since a few days, I have noticed many uploaded images showing up as upside-down. Has any one else experienced this issue?
I noticed a few people mentioning this sporadically. If you have noticed that please let me know what device you are using and what browser. Also let me know if it is every picture or just certain pictures. The more information I get the easier it will be for me to troubleshoot. This would be a great help to me as just telling me "I've seen it happen" won't help me much without the details.
I haven't seen any pictures rotated incorrectly myself on any of my windows laptops or android phone. You can can try posting test pictures in here and let me know if any of them seem rotated and then how you posted them.
Thanks everyone!
I haven't seen any pictures rotated incorrectly myself on any of my windows laptops or android phone. You can can try posting test pictures in here and let me know if any of them seem rotated and then how you posted them.
Thanks everyone!
I have noticed them since i changed from an android phone to iPhone.
arbilab
Well-known member
I don't see it often but here's an instance:
Oh, WXP and latest (xp supported) FF
[this post was last edited: 5/7/2020-22:33]
https://www.automaticwasher.org/cgi-bin/TD/TD-VIEWTHREAD.cgi?82869_18~1
Oh, WXP and latest (xp supported) FF
[this post was last edited: 5/7/2020-22:33]
https://www.automaticwasher.org/cgi-bin/TD/TD-VIEWTHREAD.cgi?82869_18~1
I see some of the ones linked to above upside down as well. I'm using Microsoft Edge.. so I tried it on IE and they are upside down with that as well.
It happened to me earlier this week posting pictures of one of my dishwasher projects - posted the pictures from a Samsung Galaxy phone with Android - when I checked my post on the phone the pictures were sideways. However, when I viewed the same post on my Windows 10 laptop, the pictures were fine.
I have not seen any pics posted upside down. I'm using Windows 10 and Chrome for the browser.
Gary
Gary
I get all of Dave's photos in the White Castle Slider thread upside down, whether it's with the Brave browser or Firefox. However, same machine, with Chrome, they are right side up.
Machine is a Dell Desktop I7 with 16 GB ram, running latest and greatest version of Windows 10.
They are upside down with or without the Brave browser shields up.
Machine is a Dell Desktop I7 with 16 GB ram, running latest and greatest version of Windows 10.
They are upside down with or without the Brave browser shields up.
In the Steaming White Castle Sliders thread
6 of the pictures (11, 12, 13, 15, 16, 17) are right side up, all the rest are upside down on my PC.
Browser is Firefox and OS is Linux Peppermint.
6 of the pictures (11, 12, 13, 15, 16, 17) are right side up, all the rest are upside down on my PC.
Browser is Firefox and OS is Linux Peppermint.
iMAC running Catalina 10.15.4. Firefox browser 75.0 (64 bit).
warmsecondrinse
Well-known member
Of Dave's 20 pics, 1-10, 14, 18-20 are all upside down; I just checked.
Ubuntu 18.04 LTS using FireFox 76.0.
Jim
Ubuntu 18.04 LTS using FireFox 76.0.
Jim
No photos in link (Reply #3) are upside down for me.
I'm using these devices:
MacBook Pro (2017; OS Catalina 10.15.4)
iPad (6th generation; iOS 13.4.1)
iPhone 7 (iOS 13.4.1)
Browser: latest version of Safari on all devices
(Edit: iPad and iPhone just updated to iOS 13.4.1 a few minutes ago)
[this post was last edited: 5/8/2020-07:45]
I'm using these devices:
MacBook Pro (2017; OS Catalina 10.15.4)
iPad (6th generation; iOS 13.4.1)
iPhone 7 (iOS 13.4.1)
Browser: latest version of Safari on all devices
(Edit: iPad and iPhone just updated to iOS 13.4.1 a few minutes ago)
[this post was last edited: 5/8/2020-07:45]
Portrait Photos Only
<span style="font-family: georgia, palatino;"> </span>
<span style="font-family: georgia, palatino;">I generally take photos with an iPhone 8 Plus or iPhone XS Max. I then drag them from my Photos app to the Photos window on the app via the computer. I've never added any via my phone. I've noticed any picture I take in Landscape works fine and those I take in Portrait get rotated when I drag them over. So I have been rotating them myself before I drag them. The Wok picture below is one of them. I took it in Portrait but when I dragged it in it was upside down. I rotated to the left before I added it.</span>
<span style="font-family: georgia, palatino;">I have seen some photos upside or rotated sideways on a few different posts. Take a look at post 1071003 on the Pink Kitchen in NOLA. I see a few of those pictures rotated sideways does anyone else. They look to me like that could have been taken in portrait not really sure because we got those from somewhere else? I'm just curious to know how others see them. It's the ones of the oven and the dishwasher that appear sideways to me.</span>
<span style="font-family: georgia, palatino;">I'm using Safari 13.1 and an iMac 27". I will say this started a month or two ago. When it first happened I thought it was an isolated issue but then I noticed it more often. I've included a screen shot of my hardware and safari version. I hope that helps.</span>
<span style="font-family: georgia, palatino;"> </span>
<span style="font-family: georgia, palatino;">I generally take photos with an iPhone 8 Plus or iPhone XS Max. I then drag them from my Photos app to the Photos window on the app via the computer. I've never added any via my phone. I've noticed any picture I take in Landscape works fine and those I take in Portrait get rotated when I drag them over. So I have been rotating them myself before I drag them. The Wok picture below is one of them. I took it in Portrait but when I dragged it in it was upside down. I rotated to the left before I added it.</span>
<span style="font-family: georgia, palatino;">I have seen some photos upside or rotated sideways on a few different posts. Take a look at post 1071003 on the Pink Kitchen in NOLA. I see a few of those pictures rotated sideways does anyone else. They look to me like that could have been taken in portrait not really sure because we got those from somewhere else? I'm just curious to know how others see them. It's the ones of the oven and the dishwasher that appear sideways to me.</span>
<span style="font-family: georgia, palatino;">I'm using Safari 13.1 and an iMac 27". I will say this started a month or two ago. When it first happened I thought it was an isolated issue but then I noticed it more often. I've included a screen shot of my hardware and safari version. I hope that helps.</span>
So it seems like the main culprit is Firefox. I'll have to do some investigation to see if something changed in one of their recent upgrades and see what I can to do fix the problem. I'm pretty busy at work these days but hopefully I'll get some spare time over the weekend.
sideways and inconsistent
I posted a pic of a loaf of bread in the "shelter at home cooking" thread.
First time I posted it came out rotated 90 degrees left.
I deleted the pic, rotated the image on my computer to compensate and saved the rotated image, then uploaded a second time. I expected that the new "sideways" image would be mysteriously rotated back and appear correct. But No... It appeared rotated the same as I had changed my file. (so didn't change orientation during the upload.) Confused, I deleted the second uploaded image and put the photo on my computer back to where I started and uploaded it a third time. This time, despite being the same way up as the first image, it came out correct. Don't ask me.
Using Firefox 75.0, Linux Mint 19 XFCE.
I posted a pic of a loaf of bread in the "shelter at home cooking" thread.
First time I posted it came out rotated 90 degrees left.
I deleted the pic, rotated the image on my computer to compensate and saved the rotated image, then uploaded a second time. I expected that the new "sideways" image would be mysteriously rotated back and appear correct. But No... It appeared rotated the same as I had changed my file. (so didn't change orientation during the upload.) Confused, I deleted the second uploaded image and put the photo on my computer back to where I started and uploaded it a third time. This time, despite being the same way up as the first image, it came out correct. Don't ask me.
Using Firefox 75.0, Linux Mint 19 XFCE.
Well, everything that I look at on AW.org is alright, none of any pictures I see are upside down, so I dunno...
— Dave
— Dave
picts are random either sideways or upside down,
Linux Mint 19.3 Pale Moon browser, (FF derivative)
Linux Mint 19.3 Pale Moon browser, (FF derivative)
Yes it seems to be some kind of change in Firefox and Firefox derivative browsers. I think I may have found a fix for the upside down pictures. The pictures that are sideways are a different issue. It was mentioned that some of the images of the Pink GE Kitchen are sideways. It appears the person who took those pictures was incorrectly holding their phone/camera when they took them. If you look at the original posting on Craigslist they are sideways as well. If a major website like Craigslist can't rotate them, I certainly wont be able to.
I'll work on that fix for upside down pictures in Firefox tomorrow.
I'll work on that fix for upside down pictures in Firefox tomorrow.
My bread photo was taken right way up, looked right way up when I viewed the image on my computer before upload, looked sideways when uploaded first time, looked right way up when uploaded third time.
Don't stress on it Robert, I don't mean to give you a headache, just giving you as much info as I can to help with your problem solving.
Dave's white castle images upside down for me.
Don't stress on it Robert, I don't mean to give you a headache, just giving you as much info as I can to help with your problem solving.
Dave's white castle images upside down for me.
Oh I appreciate your help Chris for sure!
So I found the problem. When I wrote the updated photo upload system I made sure to have the web server check the rotation/orientation of the image during the upload of the file. If the image wasn't right side up, I'd have this special imaging tool on the web server rotate the image and save the image file right side-up on server. Checking the error logs I see this special imaging tool that does the rotation has stopped working on April 28th, which seems to be about the right time frame that users started to notice this.
I've put in a call to technical support to have them fix this tool on the server and get it started again. Once they get that done (it may take until Monday since it is the weekend) any new pictures uploaded should be in the correct orientation once again like they have been in the past. Any pictures uploaded since 4/28 will need to be fixed manually, which I will do when I get some time.
Now as for browsers, it is interesting to note that Chrome is smart enough to read the image and rotate it automatically if it isn't right side-up. However Firefox, Safari and IE/Edge are not smart enough to do this, or so it seems. I use Chrome myself that is why I didn't notice that issue personally.
So I found the problem. When I wrote the updated photo upload system I made sure to have the web server check the rotation/orientation of the image during the upload of the file. If the image wasn't right side up, I'd have this special imaging tool on the web server rotate the image and save the image file right side-up on server. Checking the error logs I see this special imaging tool that does the rotation has stopped working on April 28th, which seems to be about the right time frame that users started to notice this.
I've put in a call to technical support to have them fix this tool on the server and get it started again. Once they get that done (it may take until Monday since it is the weekend) any new pictures uploaded should be in the correct orientation once again like they have been in the past. Any pictures uploaded since 4/28 will need to be fixed manually, which I will do when I get some time.
Now as for browsers, it is interesting to note that Chrome is smart enough to read the image and rotate it automatically if it isn't right side-up. However Firefox, Safari and IE/Edge are not smart enough to do this, or so it seems. I use Chrome myself that is why I didn't notice that issue personally.
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