Spankomatic, my Tappan a rebadged Frigidaire machine has the same poorly designed lower rack, its like the casters on the back of the rack (first to roll in) are not far enough apart to bridge the gap between the the track in the tank and the track in the door. It will do this empty. i have learned to load the front half of the rack first, it helps, but its poor engineering. I have the "side" silverware basket, its FLIMSY too. Nothing must not protrude even the slightest below the lower basket, skinny steak knife tips, will even keep the lower arm from rotating. IMHO its poorly designed and quirky to load, but loaded correctly it washes very well in about an hour. alr2903