My Maytag Bravos experience
A very interesting thread and useful to those shopping for a W/D. I will weigh in with my experience. I live in a very remote mountain area of northern New Mexico. We are building our house, almost finished after 4 years! For the first several years after we bought the land in 2006 we lived in a little trailer to observe the sun movements, decide on the building site, and then build the first part of the house. I bought a used TOL KitchenAid washer and put it on 2 pallets next to the trailer, outside. I washed with water from the outside shower spigot to get warm water and used Calgon to soften the water. I winterized the washer Nov. to March and covered it with a tarp when not in use. Drying was done on clotheslines strung from nearby pine trees.
By 2010 I was ready to buy a new W/D set as the laundry room was finished, although we were still living in the trailer. I had researched for over a year and rejected a FL washer for various reasons: smelly washer reviews, wiping the gaskets, having to leave the door open, hard to add items after starting a cycle, etc. After much much study I decided to buy the TOL Maytag Bravos with onboard heater and TOL Bravos steam dryer. The onboard heater turned out to be a lifesaver when the house water heater had problems, I washed for several months with only cold water coming into the washer and the onboard heater had to heat the water from cold. I will never have another washer without its own heater.
I read the manuals for the washer in great detail. I read forums including this one and G-Web. I quickly learned that the "Bulky" cycle was THE one that would provide enough water and a cascading spray action to actually get my laundry clean. I use this cycle 90% of the time and occasionally use the Delicates cycle when I have a very small or delicate load. I use a couple of other "tricks" to get more water in the washer: I add about 60 oz. of water before starting the cycle (using an empty detergent bottle to pour on water to weigh down the load) and sometimes I stop the load using the pause-add garment feature to make the washer "think" more items have been added. I realize using a higher amount of water defeats the HE Energy Star "features," but I'm far more interested in getting my laundry clean than in saving a few gallons of water per load.
We have a whole-house softener and I always use the second rinse option. My laundry gets truly clean, I've never had a stain that didn't come out using the Bravos. I can do a full load of anything on the heavy soil setting - with a double rinse - in 59 minutes, about 20 minutes additional if I turn on the onboard heater.
Over the past 3 years I've continued to do research, mainly because my daughter inherited my old Kenmore Elite Catalyst set that I know is going to give out pretty soon. She is very busy with school, work, family and won't have time to research like her retired mom. I think all the HE water-saving Energy Star hoo-hah is a bunch of crap. You cannot get laundry clean without the right combination of enough water, good detergent, thorough washing, AND rinsing - all in soft water.
I bought my Bravos set from the local NM appliance store, Baillo's, and purchased a 5-year extended warranty for all my appliances. My previous experience in my last home, with at least 1 repair on several appliances per year, plus our extremely remote location with high service call mileage fees, made the extended warranty a no-brainer. My only disappointment with the Bravos set is I had to get the main circuit board replaced on the dryer after only about 3 months and the sensor still doesn't work correctly. I just have to check on it and use the dryer like the ones back in the 80s, before auto sensors would stop the dryer at the right time. This is annoying, but not a deal breaker. Also, I would've been better off with a lower model of dryer without steam, I seldom use it and I could just as easily spray some plain water over the items in the dryer to get the same result.
So I'm at the end of this quite-long saga, which I hope is helpful to those shopping and looking for reviews on different appliances. It's much much harder to buy appliances now than it was in the late 1970s when I bought my first home. Most brands were good and appliances lasted for many years back then, not so now. However, the take-away here is if you want a TL washer, find one that you can "trick" into using a higher water level. Avoid washers with a lid lock, unless you can hit a button to unlock it during a cycle.