Whirltag Or Maypool?

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what are the idiot managers at whirlpool thinking?

You have to wonder. People who bought "real" Maytags usually knew a bit about quality. Whirlpool might get them to buy once...but when the machines fail quickly, those customers will be angry. And they sure won't go back to Whirlpool.
Their customers deserve better. Either make them top-of-the-line good machines or just kill the brand off.
Either way. Just don't label and Whirlmore "Maytag".
Gross-out.
 
New Whirltags

No use in complaining about Whirltags or Maypools. I saw them at Home Depot yesterday also. It is certainly an improving over the pieces of crap Maytag was having made and selling.

Yeah it's sad we cannot have the old Maytag style and quality back. We had a 512A an the matching 512G gas dryer for nearly 20 years with no problems. When they conked out in 2005 (plus I didn't know aobut AWO club at the time) we replaced them with GE's only because they were on sale at Home Depot. Outside of that it was hard to make a decision on trying to buy a washer.
 
David,

Actually, complaining does, occasionally help. One of the advertisers in the NY-Times had pop-ups which drove me to distraction.
Complained, they actually took my complaint seriously, the advertiser changed them.
I don't know the ratio of success to failure...but you definitely have no chance at all if you just do nothing.
Dell has now improved their customer service (ok, that is still not saying much...a 1000% improvement would just barely bring them up to god-awful bad). But they would never have if consumers had not told them: I bought my new computer from someone else because of your bad service.
 
Complaining

Oh I completely agree about complaining if I get bad service. We have a Maytag dishwasher MDB6000AWB which we puchased almost 9 years ago for our new house. From the get-go it would not clean items in the top rack. I called Maytag I bet you 10 times as to what was wrong. Same script each time! I chewed out the person on the recorded phone call and hung the last time I called. I took it upon my self to pull off the bottom panel to investigate myself as to what was going on. The machine was not level so it not wash properly. Got it level and fixed the problem. A couple of days later I received a call from Maytag about my being irrate on the phone from them. I told the person that Maytag had the worst customer service I had ever dealt with. She appoligized but then continued with thanks for calling Maytag over and over just like a robot. No offer to make it right! Nothing!

The BestBuy stores here in GA even cancelled their contract with Maytag due to their lack of customer service and abuse to the consumer from one of BestBuy's sales staff.

I guess my point is the Maytags we all grew up with and loved is in a era long gone. I'm like you I don't like the way the Maytag company was dissected and done away with either.

I hope I didn't up set anyone with my earlier comments!

Peace,
David
 
David,

Don't sweat it.
Except for a few (not all, most are great people) folks in the UK who delight in attacking and flaming, everyone here is pretty accepting of passion and opinions.
I mean, let's face it: We are all passionate about our machines and our views. I love real Frigidaires and deny the existence of any TL by that name after White bought them. They are like push up briefs...false advertising.
And we all know how much I love Whirlpool. Not.
I devoured repair manuals on Maytags 30 years ago. Today I think they should have buried the company with a stake through their manager's hearts. They screwed the workers, shareholders and customers something awful...and there I go again.
Get well soon!
 
There sure is a lot of misdirected anger flying around here!

If Maytag will never be again what it once was, that's not Whirlpool's fault. It's MAYTAG's fault.

Whirlpool has a strong history of reliability (a few glitches along the way notwithstanding -- the same can be said about Frigidaire, GE, pretty much all the manufacturers). Whirlpool is good enough to have been associated with Sears/Kenmore virtually f-o-r-e-v-e-r.

One cannot realistically expect Whirlpool to revive/maintain the classic Maytag design, when Maytag couldn't do it themselves. I'm sure there are internal logistic and business concerns and issues that contra such an effort. Traditional toploader design probably has its days numbered anyway by the environmental watchdogs, so Whirlpool would be shooting itself in the foot to buy Maytag and maintain or gear-up separate manufacturing facilities, parts inventory, etc. for multiple mechanical designs. Like it or not, cost/finances/economics are the bottom line for ANY company.
 
since I am successfully self-employed

I do know a bit about the bottom line. I work in an extremely competitive sector; my customers can always get good work for less money elsewhere.
So I keep them by providing reliable, high-quality work and outstanding customer service. I am convinced of the maxim: Acquisition is 100 times harder than maintenance. I add new customers, but know that repeat business and word-of-mouth is what will keep the money flowing over the long term.
After Whirlpool did the dirty on Bauknecht, their profits and market share fell. The bottom line is, too many managers (not only in the US) treat the shareholders, workers and consumers like sh** and enrich themselves by destroying the company.

The only way to enhance short-term profits in a captital intensive industry is by artificially enhancing the share price. Since the manager's remuneration is tied to this (and since their contracts protect them from their mistakes) they gut the company and pocket the profit.

This is not misdirected anger, I am a capitalist. If you want the Chinese to do to the white goods what the Japanese did to the car industry, then keep trotting out the old, weary lines. Meanwhile the competitors are positioning themselves to offer the consumers higher quality and (in the beginning) lower prices.
 
Went to Sears yesterday and saw the latest Maypool washer offering....now with Stainless Steel tub for about $679. Looks to be good build quality, similar to the porcelain tub models. Maybe Whirlpool will work to make Maytag the premium washer line of the group??

The new Admiral washers available at Homo Depot have also adopted the Whirlpool platform, though with a plastic tub instead of porcelain. At least the machine does feel solid inside.

Now if Whirlpool would give Maytag the old KitchenAid wash system with the larger agitator and the slower stroke....since no one seems to be using that design at this time!!
 
Gary -

They came out a few months ago, and they are very, very quiet. No high speed spin yet, though. Only 640 RPM at this point. But they are quite inexpensive, and seem to be well built.
 
What Whirlpool did to Maytag...

...Just like when Studebaker bought Packard?
For the last two years of its life,rebadged Studebakers were sold as Packards after Studebaker shut down the Packard plant.
 
I was in Lowes yesterday and saw the new Whirltags. For some reason, there was a little bit of that blue painters masking tape over the "Maytag" nameplate on all of the new center dial machines.
I couldn't figure out why that was done. Was it Lowes, a angry customer, or just left over protective cover from the factory that was covering the nameplate.
 
sounds like negligence in removing the protective tape to keep the chrome Maytag logo all shiny.

go remove them.
 
Why?

I am not so sure it was negligence, I bet someone there in sales saw a serious loss of repeat business (something homo-depot needs).
Don't remove them. Maybe a little rubber stamp would be interesting, you could stamp them:
Maywhirl.
Or such.
 

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