Now that 2018 is closing, does Speed Queen have any plans for a 2018 model or will they simply keep selling the current 2018 models as is through the year 2019? I'm guessing that they are considering changing the agitation?
2019 Speed Queens
- Thread starter Chetlaham
- Start date
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Pardon, *2019 model I mean.
tryingtowash
New member
I solved my problems with the 2018 Speed Queen
They don't do the job when it comes to cleaning in my experience and Consumer Reports has a good video explaining their results and say they even used the "heavy" setting and got "fair" results. They are the lowest rated washer by CR by far.
My experience has been that sometimes the soap is not even washed out. We were using Tide HE liquid and you see the blue tint to some white items (I have a theory that if small items like face clothes are under heavy items like towels that they do not move enough to get the soap out. Just my theory.)
My solution---move to Tide powder HE. You can't see the soap that is not washed out then!!
The only things I notice now are coffee stains and the like.
They don't do the job when it comes to cleaning in my experience and Consumer Reports has a good video explaining their results and say they even used the "heavy" setting and got "fair" results. They are the lowest rated washer by CR by far.
My experience has been that sometimes the soap is not even washed out. We were using Tide HE liquid and you see the blue tint to some white items (I have a theory that if small items like face clothes are under heavy items like towels that they do not move enough to get the soap out. Just my theory.)
My solution---move to Tide powder HE. You can't see the soap that is not washed out then!!
The only things I notice now are coffee stains and the like.
I’m pretty sure they are frantically looking for a solution to their disaster of a washer.
I do think that they will try to fix the problem, unfortunately they have so many left over 2018 machines that they will be around a while, LOL.
They are only selling 25-30 % as many TL washers as last year, and dryer sales have also fallen by more than 50% to say nothing about FL washer sales. The only SQ we are selling now at the rate we sold them last year is the Front Load Stack.
I predict that there will be a redesign soon, but I have been wrong before.
The whole thing has really been a disaster that will go down in American laundry history, the funny thing is a year ago SQ was doing so well that Whirlpool was starting to get scared and they came out with a few HD models with a 5 year warranty, I don't expect that WP-MT will even keep the 5 year warranty going long.
They are only selling 25-30 % as many TL washers as last year, and dryer sales have also fallen by more than 50% to say nothing about FL washer sales. The only SQ we are selling now at the rate we sold them last year is the Front Load Stack.
I predict that there will be a redesign soon, but I have been wrong before.
The whole thing has really been a disaster that will go down in American laundry history, the funny thing is a year ago SQ was doing so well that Whirlpool was starting to get scared and they came out with a few HD models with a 5 year warranty, I don't expect that WP-MT will even keep the 5 year warranty going long.
Yup, I can imagine that lol. Still surprises me that a fix has not come considering that its now common knowledge these do not work out for everyone. Its a shame, if you can get Whirlpools attention then you know you are doing something right.
eurekastar
Well-known member
Out of curiosity, what kind of "fix" would be necessary to improve performance. When I was in the market for a new washer a few months ago, I passed on Speed Queen because of the reviews. A full load seems to be the major challenge in the new design. From videos I've seen, it always appears that garments on top just float and never get pulled under for any kind of wash action. I guess it mainly needs more aggressive agitation.
There’s not much to do, either mess with the wash program, change the agitator, or redesign the whole machine. I was able to jam a ge profile series washer dual action agitator and it improved slightly. If I put my hand on the top of the agitator while it was running it worked really well. The way it moves now it doesn’t ratchet unless something is adding pressure to the top.
A Fix For The 2018 SQ TL Washers
The fix will involve putting in a mode shiftier so the agitator and the wash basket can move independently just like 99.9% of all top load washers built over the last 80+ years, despite what SQ thinks they did not reinvent the wheel.
This will cost more to build and decrease the mechanical reliability but the machine will actually wash clothes and use a lot less water. This is the reason that they never gave serious consideration to using this new design in their commercial models.
Laundromat owners would never get away with washers that used this much water and did not clean the big loads their customers stuffed in them.
The fix will involve putting in a mode shiftier so the agitator and the wash basket can move independently just like 99.9% of all top load washers built over the last 80+ years, despite what SQ thinks they did not reinvent the wheel.
This will cost more to build and decrease the mechanical reliability but the machine will actually wash clothes and use a lot less water. This is the reason that they never gave serious consideration to using this new design in their commercial models.
Laundromat owners would never get away with washers that used this much water and did not clean the big loads their customers stuffed in them.
They could do it like Fisher and Paykel did with their very first Electronic machine, the Gentle Annie.
It has a metal tab on the spin tube and a metal tab on the agitate shaft. The agitator can agitate to almost 360 degrees, but ones it moves past 360 degrees, the tabs hit each other and the tub spins.
No mode shifter required, just a separate agitate shaft and some metal tabs.
It has a metal tab on the spin tube and a metal tab on the agitate shaft. The agitator can agitate to almost 360 degrees, but ones it moves past 360 degrees, the tabs hit each other and the tub spins.
No mode shifter required, just a separate agitate shaft and some metal tabs.
norgeway
Well-known member
OR
You can do like me and use a real washing machine to start with, my early 80s rimflo Hotpoint washes and rinses perfectly, I have very sensitive skin, any residue left in clothes breaks me out, I wont have a HE front loader because they DO NOT RINSE and I sure don't want a anemic new sq, no thanks, even a vintage Maytag is better, and that's my least favorite washer.
You can do like me and use a real washing machine to start with, my early 80s rimflo Hotpoint washes and rinses perfectly, I have very sensitive skin, any residue left in clothes breaks me out, I wont have a HE front loader because they DO NOT RINSE and I sure don't want a anemic new sq, no thanks, even a vintage Maytag is better, and that's my least favorite washer.
Just an observation
To all the negative reviewers on this site regarding the 2018 SQ machines, my question to you all is this........
Have you actually read the owner reviews on the SQ website? The overwhelming majority of people love their new SQ washers. There is even a young mother who made a video about how much she loves her new TR5 and how she washes her baby's cloth diapers in the TR5 and how clean they come out after washing.
Combo 52, how many folks buy washing machines every year? I would assume you have a finite amount of customers and they would only need a washer every 10 years or so, and if many bought the 2017 model, what reason would they have for coming in again?
Wash performance: This washer and the engineers never claimed in any video that the machine turns over loads. Not once! In fact they state the load moves horizontally, meaning the clothes / water move back and forth, which facilitates the wash action.
Eugene, you really sound bitter and I have read on the SQ website that many have seen your reviews and many are glad they didn't listen to you and bought the 2018 models anyway.
The comments of many members on this site about this washer are in the minority compared to those who actually spent their money on these washers and are happy with them. Even members on this site have reported how please they are with their washers only to chastised by other members who do not own the 2019 model.
There are a few who do not like the performance of these machines however the reviews of the TR7 are excellent as well as the majority of the reviews about performance from owners of the TR5 and TR3. Some mechanical issues have been reported by owners with regards to the start and stop buttons on the TR5 and TR3 models but the majority of owners have no complaints.
An unbiased consumer is going to look at the majority of good reviews compared to the few negative reviews.
These are just observations that I felt needed to be mentioned. I have not posted on this site in quite a while because it has become really nasty. I am a person who likes facts, and the fact is, according to the overwhelming majority of owners, these washers ARE in fact well liked and perform well as per owner comments on the SQ website which are verified by the washer's serial number.
Have a good holiday season everyone. Peace
To all the negative reviewers on this site regarding the 2018 SQ machines, my question to you all is this........
Have you actually read the owner reviews on the SQ website? The overwhelming majority of people love their new SQ washers. There is even a young mother who made a video about how much she loves her new TR5 and how she washes her baby's cloth diapers in the TR5 and how clean they come out after washing.
Combo 52, how many folks buy washing machines every year? I would assume you have a finite amount of customers and they would only need a washer every 10 years or so, and if many bought the 2017 model, what reason would they have for coming in again?
Wash performance: This washer and the engineers never claimed in any video that the machine turns over loads. Not once! In fact they state the load moves horizontally, meaning the clothes / water move back and forth, which facilitates the wash action.
Eugene, you really sound bitter and I have read on the SQ website that many have seen your reviews and many are glad they didn't listen to you and bought the 2018 models anyway.
The comments of many members on this site about this washer are in the minority compared to those who actually spent their money on these washers and are happy with them. Even members on this site have reported how please they are with their washers only to chastised by other members who do not own the 2019 model.
There are a few who do not like the performance of these machines however the reviews of the TR7 are excellent as well as the majority of the reviews about performance from owners of the TR5 and TR3. Some mechanical issues have been reported by owners with regards to the start and stop buttons on the TR5 and TR3 models but the majority of owners have no complaints.
An unbiased consumer is going to look at the majority of good reviews compared to the few negative reviews.
These are just observations that I felt needed to be mentioned. I have not posted on this site in quite a while because it has become really nasty. I am a person who likes facts, and the fact is, according to the overwhelming majority of owners, these washers ARE in fact well liked and perform well as per owner comments on the SQ website which are verified by the washer's serial number.
Have a good holiday season everyone. Peace
iheartmaytag
Well-known member
mtn1584
Have you ever heard of a manufacturer hiring someone to write positive reviews?
Have you ever heard of a manufacturer deleting their negative reviews.
If not, you have now.
As I have said on this subject before, If someone dropped a butt load of money on one of these machines, and is happy with it. I am happy for them.
As for me, I will stick to my Whirlpool built Maytag. or I guess if I could put come clothes in a bucket and "agitate" them with a toilet plunger. I hear my results would be about the same or better than the current SQ.
Have you ever heard of a manufacturer hiring someone to write positive reviews?
Have you ever heard of a manufacturer deleting their negative reviews.
If not, you have now.
As I have said on this subject before, If someone dropped a butt load of money on one of these machines, and is happy with it. I am happy for them.
As for me, I will stick to my Whirlpool built Maytag. or I guess if I could put come clothes in a bucket and "agitate" them with a toilet plunger. I hear my results would be about the same or better than the current SQ.
10 calls a day.
I can assure firstly, that I hold no ill will towards speed queen. I was certainly disappointed how they handled my situation, had they called me I’m sure we could have worked something out.
I get on average 10 calls a day of people that were looking to buy, or have already bought the new speed queen. I’d say 7 looking to 3 already owning them. it has become a bit of a problem as my line is tied up and my local customers are getting a busy signal.
If you ever want to find the truth with anything, follow the money. I have not benefited one bit from my review. In fact, I can argue that I’m losing money on a daily basis by spending my valuable time talking with people all over North America.
I’ve had 2, two people call me and said they were happy with their washer. I’m sure there are many more. I never said the speed queen washer was the worst washer ever, a lot of people put words in my mouth. I suggest watching my videos again and you’ll see what I’m talking about. I took issue with the machine because quite frankly, they were being dishonest about it being 4% better than the 2017. Also it’s more expensive than the previous generation. They also said it would wash a queen size comforter lol.
The only thing that makes me angry/ bitter is when people take shots at my integrity. All the idiots online who berated me saying I could have got that ketchup stain out had I used more/better detergent. They clearly were sleeping in science class when the scientific method was being taught. Or the idiots that say I made my review video in retaliation. For the record : I was decertified after I published that video, specifically for publishing that video. All the rest of my sq related videos were to prove my allegations, or by viewer request.
I talk to a lot, let me repeat, ALOT of speed queen dealers. I can assure you that the the reviews on the internet do not reflect the reality of of the machine.
Do you own one? Can you post a picture of it? I own one, actually I just bought another tr7 so I can disprove all the morons that said I got a prototype non functional model. I have real life experiences with this machine and I posted my opinion on the internet, and to be perfectly honest, sometimes I wish I hadn’t.
-Eugene
I can assure firstly, that I hold no ill will towards speed queen. I was certainly disappointed how they handled my situation, had they called me I’m sure we could have worked something out.
I get on average 10 calls a day of people that were looking to buy, or have already bought the new speed queen. I’d say 7 looking to 3 already owning them. it has become a bit of a problem as my line is tied up and my local customers are getting a busy signal.
If you ever want to find the truth with anything, follow the money. I have not benefited one bit from my review. In fact, I can argue that I’m losing money on a daily basis by spending my valuable time talking with people all over North America.
I’ve had 2, two people call me and said they were happy with their washer. I’m sure there are many more. I never said the speed queen washer was the worst washer ever, a lot of people put words in my mouth. I suggest watching my videos again and you’ll see what I’m talking about. I took issue with the machine because quite frankly, they were being dishonest about it being 4% better than the 2017. Also it’s more expensive than the previous generation. They also said it would wash a queen size comforter lol.
The only thing that makes me angry/ bitter is when people take shots at my integrity. All the idiots online who berated me saying I could have got that ketchup stain out had I used more/better detergent. They clearly were sleeping in science class when the scientific method was being taught. Or the idiots that say I made my review video in retaliation. For the record : I was decertified after I published that video, specifically for publishing that video. All the rest of my sq related videos were to prove my allegations, or by viewer request.
I talk to a lot, let me repeat, ALOT of speed queen dealers. I can assure you that the the reviews on the internet do not reflect the reality of of the machine.
Do you own one? Can you post a picture of it? I own one, actually I just bought another tr7 so I can disprove all the morons that said I got a prototype non functional model. I have real life experiences with this machine and I posted my opinion on the internet, and to be perfectly honest, sometimes I wish I hadn’t.
-Eugene
The Third Rail of AW.org
is Speed Queen, don’t touch it!
I have the greatest respect for both Eugene and John. They both have professional experience with these machines, and know of what they speak.
Many members are extremely passionate about their personal preference for washing machines, and I for one, repsect them. If this is what they like and want to use, who am I to question it. Just as I would hope I and other members who may differ in our opinions are repected as well.
That being said, I also believe that Harley made some very valid points about SQ’s apparent manipulation of the reviews that do or don’t appear on their website. I personally don’t wish to purchase products from anyone that stacks the deck in their favor. I’ve read many negative reviews on the websites of both GE and Whirpool/Maytag,and they all seem to be answered by company representatives that reach out to the reviewers to contact them for a resolution. That’s the proper way to deal with criticism, not by sweeping it under the rug.
So to each his own,buy and use what makes you happy, this is still America, isn’t it?
Eddie[this post was last edited: 11/19/2018-12:40]
is Speed Queen, don’t touch it!
I have the greatest respect for both Eugene and John. They both have professional experience with these machines, and know of what they speak.
Many members are extremely passionate about their personal preference for washing machines, and I for one, repsect them. If this is what they like and want to use, who am I to question it. Just as I would hope I and other members who may differ in our opinions are repected as well.
That being said, I also believe that Harley made some very valid points about SQ’s apparent manipulation of the reviews that do or don’t appear on their website. I personally don’t wish to purchase products from anyone that stacks the deck in their favor. I’ve read many negative reviews on the websites of both GE and Whirpool/Maytag,and they all seem to be answered by company representatives that reach out to the reviewers to contact them for a resolution. That’s the proper way to deal with criticism, not by sweeping it under the rug.
So to each his own,buy and use what makes you happy, this is still America, isn’t it?
Eddie[this post was last edited: 11/19/2018-12:40]
I’d love to believe that the current generation of Speed Queens could compare to old fashioned machines but I’ve seen ample evidence to the contrary. I’m terrified of the day when my 19 year old Whirlpool set finally gives up the ghost because I truly have no clue what I’ll replace them with. Until then, I will continue to repair them and maintain them as needed but I don’t think I’ll realistically be able to obtain parts for them indefinitely. I had pegged SQ as my saving grace, a real, solid machine in this day and age! Until 2018 rolled around and the reports started coming in. I have a number of friends who bought these machines due to having large families and washing cloth diapers and were utterly disappointed in their performance. As a mother of four myself and plans for more in the future, I’ll need a robust machine that can handle numerous loads a week and power through loads of diapers. I’m so hoping SQ goes back to their good machines but with government standards they’re being required to adhere to, I don’t see that happening. I guess I’ll just continue my search for a previous generation SQ set and pray they last as long as it’s claimed they will.
spinmon
Well-known member
mtn1584
You didn't address CW's POOR results. I'm not a lover of CW by any means but the SQ's dismal 'stain sample' results are pretty dramatic evidence of weak washing ability.
The new SQ is not saving water,the run times now make 'er a SLOW Queen,the pricing is high end,and the 'groaning/sloshing' wash sounds are pathetic compared to the near woo-woo of my AWN542.
I hope the machine regains most of its former glory sooner than later.
You didn't address CW's POOR results. I'm not a lover of CW by any means but the SQ's dismal 'stain sample' results are pretty dramatic evidence of weak washing ability.
The new SQ is not saving water,the run times now make 'er a SLOW Queen,the pricing is high end,and the 'groaning/sloshing' wash sounds are pathetic compared to the near woo-woo of my AWN542.
I hope the machine regains most of its former glory sooner than later.
I may have fixed it.
I’ve been playing around with the new tr7 that I got (spoiler alert: it works in the exact same way as my “prototype”) and I’m pretty sure I found a very simple yet elegant solution to combat the lack of turnover.
I’m going to play with it for a few days and then I’ll video my results if it actually works.
I’ve been playing around with the new tr7 that I got (spoiler alert: it works in the exact same way as my “prototype”) and I’m pretty sure I found a very simple yet elegant solution to combat the lack of turnover.
I’m going to play with it for a few days and then I’ll video my results if it actually works.
